Cassie Young

Cassie Young

Cassie Young

General Partner

Primary Venture Partners

Cassie is a General Partner at Primary Venture Partners, where she backs early-stage founders in SaaS, fintech, and the built world. Previously, she served as Chief Customer Officer and Chief Revenue Officer at Marigold (formerly CM Group), following a 5-year run at Sailthru leading global customer success and revenue. With deep operator experience across GTM, CX, and growth, she brings hands-on expertise to her work as an investor and board member. Cassie also teaches in Pavilion’s executive programs and serves on Duke University’s Innovation & Entrepreneurship board.

Cassie is a General Partner at Primary Venture Partners, where she backs early-stage founders in SaaS, fintech, and the built world. Previously, she served as Chief Customer Officer and Chief Revenue Officer at Marigold (formerly CM Group), following a 5-year run at Sailthru leading global customer success and revenue. With deep operator experience across GTM, CX, and growth, she brings hands-on expertise to her work as an investor and board member. Cassie also teaches in Pavilion’s executive programs and serves on Duke University’s Innovation & Entrepreneurship board.

Cassie is a General Partner at Primary Venture Partners, where she backs early-stage founders in SaaS, fintech, and the built world. Previously, she served as Chief Customer Officer and Chief Revenue Officer at Marigold (formerly CM Group), following a 5-year run at Sailthru leading global customer success and revenue. With deep operator experience across GTM, CX, and growth, she brings hands-on expertise to her work as an investor and board member. Cassie also teaches in Pavilion’s executive programs and serves on Duke University’s Innovation & Entrepreneurship board.

An abstract render of a Planhat customer profile, including timeseries data and interaction records from Jira and Salesforce.

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An abstract render of a Planhat customer profile, including timeseries data and interaction records from Jira and Salesforce.

Thought-leading customer-centric content, direct to your inbox every month.

Thought-leading customer-centric content, direct to your inbox every month.