A lively discussion on venture-building, tactics for growing revenue, and how to run a lean organisation.

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Planhat's Vice President of Customer Success, Malin Skoglund, sits down with Cassie Young, General Partner at Primary Venture Partners. In conversation, they discuss venture-building, tactics for growing revenue, and how to run a lean organisation.

Planhat's Vice President of Customer Success, Malin Skoglund, sits down with Cassie Young, General Partner at Primary Venture Partners. In conversation, they discuss venture-building, tactics for growing revenue, and how to run a lean organisation.

Malin Skoglund

VP Customer Success, Americas

Planhat

Malin brings over 15 years of experience scaling SaaS businesses across global markets. Before joining Planhat, she spent nearly a decade at Meltwater, where she rose to Vice President overseeing a $50M+ ARR portfolio and a 100+ person team across six countries—playing a key role in both the company’s growth to $400M+, and its subsequent IPO. With deep expertise in both sales and post-sales, Malin blends sharp commercial instincts with no-nonsense leadership, consistently building high-performing teams through every stage of scale.

Cassie Young

General Partner

Primary Venture Partners

Cassie is a General Partner at Primary Venture Partners, where she backs early-stage founders in SaaS, fintech, and the built world. Previously, she served as Chief Customer Officer and Chief Revenue Officer at Marigold (formerly CM Group), following a 5-year run at Sailthru leading global customer success and revenue. With deep operator experience across GTM, CX, and growth, she brings hands-on expertise to her work as an investor and board member. Cassie also teaches in Pavilion’s executive programs and serves on Duke University’s Innovation & Entrepreneurship board.

With Malin Skoglund

Trust is the Process

Planhat CEO, Kaveh Rostampor, sits down with Adrian Blair, CEO of Trustpilot. In conversation, they discuss customer centricity, how to drive growth at scale, and the challenge of running a public company.

Trust is the Process

Planhat CEO, Kaveh Rostampor, sits down with Adrian Blair, CEO of Trustpilot. In conversation, they discuss customer centricity, how to drive growth at scale, and the challenge of running a public company.

Trust is the Process

Planhat CEO, Kaveh Rostampor, sits down with Adrian Blair, CEO of Trustpilot. In conversation, they discuss customer centricity, how to drive growth at scale, and the challenge of running a public company.