Editorial

Interview

Reading the Revenue

Malin Skoglund

In Conversation

Productivity

Raising the Bar

Malin Skoglund

In Conversation

Productivity

Activating Your Community

Sam Jacobs

In Conversation

Leadership

Trust is the Process

Kaveh Rostampor

In Conversation

Leadership

Delivering Customer Outcomes with a Value Framework

Chris Regester

Expert Advice

Delivering Outcomes

The Art of Scaling Customer Success

Daniel Ennis

In Conversation

Scaled CS

How to Become the Best CSM of the Year

Tulasi Ryali

In Conversation

Careers

Sustainable Growth in Customer Success

Shannon Nishi

In Conversation

Leadership

AI and the New Age of Customer Support

Declan Ivory

In Conversation

AI in Customer Success

Jan Young

In Conversation

Laid Off in CS? Here's What to Do Next.

Carly Agar

In Conversation

Careers

How to Manage Churn in Turbulent Times

Jay Nathan

In Conversation

Churn

Transition into Customer Success

Julie Raeder

In Conversation

Careers

Customer Success in a Recession

Jennifer Yorke

In Conversation

Leadership

A Day in the Life of a CSM

Prashanth Joth

In Conversation

Delivering Outcomes

CCO Metrics: How to Convince the C-Suite

Gemma Cipriani-Espineira

In Conversation

Customer Analytics

How to Drive Time-to-Value for Customers in Only 14 Days

Claire O'Regan

In Conversation

Time To Value

How to Grow CS While Focusing on Customer Outcomes

Markus Rentsch

In Conversation

Leadership

How to Close a Renewal with an Upsell

Irit Eizips

In Conversation

Renewals

Charging for Customer Success

Pat Phelan

In Conversation

Pricing

How to Design CS for a Mature Organization

Marco Carrubba

In Conversation

Leadership

From Global to Local: How to Expand CS in EMEA

Marija Skobe-Pilley

In Conversation

Leadership

The Role of Customer Education in CS

Bill Cushard

In Conversation

Enablement

Moving from Defense to Offense in CS

Harini Gokul

In Conversation

Delivering Outcomes

How to Build Your Personal Brand in CS

Erika Villarreal

In Conversation

Careers

How Advanced Cuts Costs and Scales CS with Digital Engagement

Jonas Terning

In Conversation

Tools

Meet the Customer Success Manager of the Year

Sanna Westman

In Conversation

Careers

World-Class Customer Success: Sabrina Perpetua Interview

Jonas Terning

In Conversation

Careers

Customer Success is Not Sales

Brandon Ramsey

In Conversation

Leadership

Planning for Customer Success in 2024

Sue Nabeth Moore

In Conversation

Markets

The Importance of Revenue in CS

Maranda Dziekonski

In Conversation

Revenue

Big Thanks to Anika, and a Cheerful Hello to Malin

Malin Skoglund

In Conversation

Community

Episodes

Reading the Revenue

Malin Skoglund

In Conversation

Productivity

Episodes

Raising the Bar

Malin Skoglund

In Conversation

Productivity

Episodes

Activating Your Community

Sam Jacobs

In Conversation

Leadership

Trust is the Process

Kaveh Rostampor

In Conversation

Leadership

Delivering Customer Outcomes with a Value Framework

Chris Regester

Expert Advice

Delivering Outcomes

The Art of Scaling Customer Success

Daniel Ennis

In Conversation

Scaled CS

How to Become the Best CSM of the Year

Tulasi Ryali

In Conversation

Careers

Sustainable Growth in Customer Success

Shannon Nishi

In Conversation

Leadership

AI and the New Age of Customer Support

Declan Ivory

In Conversation

AI in Customer Success

Jan Young

In Conversation

Laid Off in CS? Here's What to Do Next.

Carly Agar

In Conversation

Careers

How to Manage Churn in Turbulent Times

Jay Nathan

In Conversation

Churn

Transition into Customer Success

Julie Raeder

In Conversation

Careers

Customer Success in a Recession

Jennifer Yorke

In Conversation

Leadership

A Day in the Life of a CSM

Prashanth Joth

In Conversation

Delivering Outcomes

CCO Metrics: How to Convince the C-Suite

Gemma Cipriani-Espineira

In Conversation

Customer Analytics

How to Drive Time-to-Value for Customers in Only 14 Days

Claire O'Regan

In Conversation

Time To Value

How to Grow CS While Focusing on Customer Outcomes

Markus Rentsch

In Conversation

Leadership

How to Close a Renewal with an Upsell

Irit Eizips

In Conversation

Renewals

Charging for Customer Success

Pat Phelan

In Conversation

Pricing

How to Design CS for a Mature Organization

Marco Carrubba

In Conversation

Leadership

From Global to Local: How to Expand CS in EMEA

Marija Skobe-Pilley

In Conversation

Leadership

The Role of Customer Education in CS

Bill Cushard

In Conversation

Enablement

Moving from Defense to Offense in CS

Harini Gokul

In Conversation

Delivering Outcomes

How to Build Your Personal Brand in CS

Erika Villarreal

In Conversation

Careers

How Advanced Cuts Costs and Scales CS with Digital Engagement

Jonas Terning

In Conversation

Tools

Meet the Customer Success Manager of the Year

Sanna Westman

In Conversation

Careers

World-Class Customer Success: Sabrina Perpetua Interview

Jonas Terning

In Conversation

Careers

Customer Success is Not Sales

Brandon Ramsey

In Conversation

Leadership

Planning for Customer Success in 2024

Sue Nabeth Moore

In Conversation

Markets

The Importance of Revenue in CS

Maranda Dziekonski

In Conversation

Revenue

Big Thanks to Anika, and a Cheerful Hello to Malin

Malin Skoglund

In Conversation

Community

Episodes

Reading the Revenue

Malin Skoglund

In Conversation

Productivity

Episodes

Raising the Bar

Malin Skoglund

In Conversation

Productivity

Episodes

Activating Your Community

Sam Jacobs

In Conversation

Leadership

Trust is the Process

Kaveh Rostampor

In Conversation

Leadership

Delivering Customer Outcomes with a Value Framework

Chris Regester

Expert Advice

Delivering Outcomes

The Art of Scaling Customer Success

Daniel Ennis

In Conversation

Scaled CS

How to Become the Best CSM of the Year

Tulasi Ryali

In Conversation

Careers

Sustainable Growth in Customer Success

Shannon Nishi

In Conversation

Leadership

AI and the New Age of Customer Support

Declan Ivory

In Conversation

AI in Customer Success

Jan Young

In Conversation

Laid Off in CS? Here's What to Do Next.

Carly Agar

In Conversation

Careers

How to Manage Churn in Turbulent Times

Jay Nathan

In Conversation

Churn

Transition into Customer Success

Julie Raeder

In Conversation

Careers

Customer Success in a Recession

Jennifer Yorke

In Conversation

Leadership

A Day in the Life of a CSM

Prashanth Joth

In Conversation

Delivering Outcomes

CCO Metrics: How to Convince the C-Suite

Gemma Cipriani-Espineira

In Conversation

Customer Analytics

How to Drive Time-to-Value for Customers in Only 14 Days

Claire O'Regan

In Conversation

Time To Value

How to Grow CS While Focusing on Customer Outcomes

Markus Rentsch

In Conversation

Leadership

How to Close a Renewal with an Upsell

Irit Eizips

In Conversation

Renewals

Charging for Customer Success

Pat Phelan

In Conversation

Pricing

How to Design CS for a Mature Organization

Marco Carrubba

In Conversation

Leadership

From Global to Local: How to Expand CS in EMEA

Marija Skobe-Pilley

In Conversation

Leadership

The Role of Customer Education in CS

Bill Cushard

In Conversation

Enablement

Moving from Defense to Offense in CS

Harini Gokul

In Conversation

Delivering Outcomes

How to Build Your Personal Brand in CS

Erika Villarreal

In Conversation

Careers

How Advanced Cuts Costs and Scales CS with Digital Engagement

Jonas Terning

In Conversation

Tools

Meet the Customer Success Manager of the Year

Sanna Westman

In Conversation

Careers

World-Class Customer Success: Sabrina Perpetua Interview

Jonas Terning

In Conversation

Careers

Customer Success is Not Sales

Brandon Ramsey

In Conversation

Leadership

Planning for Customer Success in 2024

Sue Nabeth Moore

In Conversation

Markets

The Importance of Revenue in CS

Maranda Dziekonski

In Conversation

Revenue

Big Thanks to Anika, and a Cheerful Hello to Malin

Malin Skoglund

In Conversation

Community

Planhat

Testimonial

On Our Company

We asked our team what Planhat means to them during our global kick-off in the Stockholm Archipelago. Hear how they responded in almost twenty different languages.

Through the Lens

Planhat

Testimonial

On Our Company

We asked our team what Planhat means to them during our global kick-off in the Stockholm Archipelago. Hear how they responded in almost twenty different languages.

Through the Lens

Planhat

Testimonial

On Our Company

We asked our team what Planhat means to them during our global kick-off in the Stockholm Archipelago. Hear how they responded in almost twenty different languages.

Through the Lens

700+ reviews

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Planhat Open

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RFP Template

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Impact Studies

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Planhat is built to keep your data safe. We put privacy and security front and centre, so you don’t have to.

Cookie Policy

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700+ reviews

Solutions

Overview

For Sales

For Service Delivery

For Customer Success

Cisco CX Specialization

Platform

Features

Views

Workflows

Metrics

Automations

Integrations

Changelog

Resources

Pricing

Editorial

Webinars

Planhat Open

Help Center

Developers

RFP Template

Security

Customers

Impact Studies

Software

Business Services

Connected Businesses

Financial Services

Healthcare & Life Sciences

IT Services

Company

About

Careers

Press

Partnerships

Philanthropy

Events

Contact

Legal

Planhat is built to keep your data safe. We put privacy and security front and centre, so you don’t have to.

Cookie Policy

Status

700+ reviews

Solutions

Overview

For Sales

For Service Delivery

For Customer Success

Cisco CX Specialization

Platform

Features

Views

Workflows

Metrics

Automations

Integrations

Changelog

Resources

Pricing

Editorial

Webinars

Planhat Open

Help Center

Developers

RFP Template

Security

Customers

Impact Studies

Software

Business Services

Connected Businesses

Financial Services

Healthcare & Life Sciences

IT Services

Company

About

Careers

Press

Partnerships

Philanthropy

Events

Contact

Legal

Planhat is built to keep your data safe. We put privacy and security front and centre, so you don’t have to.

Cookie Policy

Status

Solutions

Platform

Explore

Editorial

Customers

Pricing

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