Rich is the Founder & CEO of Onward & Upward, where he helps go-to-market teams unlock AI-powered growth through prompts, playbooks, and automation. With over a decade of experience across marketing, customer success, and AI operations, he’s led consulting work for global clients and served in key roles at DiviUp, Pavilion, and Street Context. Rich brings a blend of creative strategy and hands-on execution, helping CROs scale impact with content, systems, and repeatable outcomes.