Vice President of Customer Success at restaurant operations disruptor, Jolt, shares how Planhat has driven organizational efficiency and reduced headcount.

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Dec 12, 2025

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Adam Cooney — We sent in a lot of qualified leads that weren't worth a lot, from an a ACV standpoint. We developed an Expansion Manager role that had specific Planhat workflows associated it, and while we didn't produce as many SQLs, the ACV amount doubled in size.

“We developed an Expansion Manager role that had specific Planhat workflows associated it, and while we didn't produce as many SQLs, the ACV amount doubled in size.”

Adam Cooney — We sent in a lot of qualified leads that weren't worth a lot, from an a ACV standpoint. We developed an Expansion Manager role that had specific Planhat workflows associated it, and while we didn't produce as many SQLs, the ACV amount doubled in size.

“We developed an Expansion Manager role that had specific Planhat workflows associated it, and while we didn't produce as many SQLs, the ACV amount doubled in size.”

Adam Cooney — We sent in a lot of qualified leads that weren't worth a lot, from an a ACV standpoint. We developed an Expansion Manager role that had specific Planhat workflows associated it, and while we didn't produce as many SQLs, the ACV amount doubled in size.

“We developed an Expansion Manager role that had specific Planhat workflows associated it, and while we didn't produce as many SQLs, the ACV amount doubled in size.”

As a result, we were able to determine somewhat of a formula—a program—that we can use: let's go repeat the cycle and see if we can double the amount of SQLs at the this new ACV value.

As a result, we were able to determine somewhat of a formula—a program—that we can use: let's go repeat the cycle and see if we can double the amount of SQLs at the this new ACV value.

As a result, we were able to determine somewhat of a formula—a program—that we can use: let's go repeat the cycle and see if we can double the amount of SQLs at the this new ACV value.

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Recognized as a world-leader by

Planhat is built to keep your data safe. We put privacy and security front and centre, so you don’t have to.

Know them. Grow them.

Recognized as a world-leader by

Planhat is built to keep your data safe. We put privacy and security front and centre, so you don’t have to.

Know them. Grow them.

Recognized as a world-leader by

Planhat is built to keep your data safe. We put privacy and security front and centre, so you don’t have to.

Know them. Grow them.