Last Modified: June 18, 2020
Throughout this document, we may use certain words or phrases, and it is important that you understand the meaning of them. The following is a non-exhaustive list of definitions of words and phrases found in this document:
“Planhat” refers to our company, known as “Planhat AB”; our Site; our Service; or a combination of all or some of the preceding definitions, depending on the context in which the word is used
“Service” refers to the services that we provide through our Site, including our Customer Success Platform and our Site itself
“Site” refers to our website, www.planhat.com
“User” refers to anyone who uses our Service, including general visitors to our Site
Whenever you visit our Site, we may collect non-identifying information from you, such as your IP address, referring URL, browser, operating system, cookie information, and Internet Service Provider. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, this information alone cannot usually be used to identify you.
Use of your information
We may use your information to:
Provide, operate, and maintain our Services
Improve, personalize, and expand our Services
Understand and analyze how you use our Services
Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes
Send you text messages and push notifications
Perform any other function that we believe in good faith is necessary to protect the security or proper functioning of our Site or Service
For compliance purposes, including enforcing our Terms of Service, or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency
Legal basis for processing personal information
Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.
However, we will normally collect personal information from you only (i) where the processing is in our legitimate interests and not overridden by your rights; or (ii) where we have your consent to do so. We have a legitimate interest in operating our Services and communicating with you as necessary to provide these Services, for example when responding to your queries, improving our platform, undertaking marketing, or for the purposes of detecting or preventing illegal activities.
Your California privacy rights
Your European privacy rights
Our EU representative is:
Planhat AB, c/o PE Accounting, BOX 90255, 12024, Stockholm, Sweden