Andrew is a post-sales executive with over 15 years of experience scaling customer success and revenue teams in SaaS and AI-driven businesses. As Vice President of Customer Success at Snowplow, he leads global strategy and execution to drive retention, expansion, and value realization. He previously held senior CS roles at 6 River Systems, DataRobot, and Celect (acquired by Nike), with a consistent focus on customer outcomes and operational scale. Andrew brings a sharp commercial mindset and deep technical fluency to every stage of the customer journey.