Thought Leadership

Hear from thought leaders across the Planhat community.

Thought Leadership

Hear from thought leaders across the Planhat community.

Thought Leadership

Hear from thought leaders across the Planhat community.

Thought Leadership

Hear from thought leaders across the Planhat community.

Spotlight

Panel Discussion

1 hour watch

What does it take to be a Chief Customer Officer?

In this “CS Hotseat” session, three CS leaders explore what it takes to be a Chief Customer Officer.

Christian Jakenfelds

Spotlight

Panel Discussion

50 minute watch

Growth, retention and efficiency during challenging times

Leaders from Abacum, Planhat, Yoco, and Atomico discuss managing growth, retention and efficiency in a challenging business climate

Erik Holm

Spotlight

Panel Discussion

1 hour watch

What does it take to be a Chief Customer Officer?

In this “CS Hotseat” session, three CS leaders explore what it takes to be a Chief Customer Officer.

Christian Jakenfelds

Spotlight

Panel Discussion

50 minute watch

Growth, retention and efficiency during challenging times

Leaders from Abacum, Planhat, Yoco, and Atomico discuss managing growth, retention and efficiency in a challenging business climate

Erik Holm

Spotlight

Panel Discussion

1 hour watch

What does it take to be a Chief Customer Officer?

In this “CS Hotseat” session, three CS leaders explore what it takes to be a Chief Customer Officer.

Christian Jakenfelds

Spotlight

Panel Discussion

50 minute watch

Growth, retention and efficiency during challenging times

Leaders from Abacum, Planhat, Yoco, and Atomico discuss managing growth, retention and efficiency in a challenging business climate

Erik Holm

Spotlight

Panel Discussion

1 hour watch

What does it take to be a Chief Customer Officer?

In this “CS Hotseat” session, three CS leaders explore what it takes to be a Chief Customer Officer.

Christian Jakenfelds

Spotlight

Panel Discussion

50 minute watch

Growth, retention and efficiency during challenging times

Leaders from Abacum, Planhat, Yoco, and Atomico discuss managing growth, retention and efficiency in a challenging business climate

Erik Holm

All Types

All Types

All Types
All Types

Panel Discussion

1 hour watch

What does it take to be a Chief Customer Officer?

Christian Jakenfelds

Panel Discussion

58 minute watch

What does it take to be a VP of Customer Success?

Christian Jakenfelds

Panel Discussion

57 minute watch

What does it take to be a Director of Customer Success?

Christian Jakenfelds

Interview

36 minute listen

Transition into Customer Success

Julie Reader

Panel Discussion

1 hour watch

Planhat Experts: The State of Customer Success

Christian Jakenfelds

Guide

40 minute watch

Why CS matters and how to get buy-in for a CS tech stack

Christian Jakenfelds

Panel Discussion

50 minute watch

Growth, retention and efficiency during challenging times

Erik Holm

Interview

40 minute listen

How to design CS for a mature organization

Marco Carrubba

Panel Discussion

1 hour watch

The CCO: why you need one (and how to become one)

Christian Jakenfelds

Guide

7 minute read

Types of customer success analytics

Doa Sarris

Panel Discussion

1 hour watch

How to scale CS from start-up to enterprise

Christian Jakenfelds

Guide

8 minute read

How to use customer success analytics to improve retention

Jonas Terning

Panel Discussion

1 hour watch

What does it take to be a Chief Customer Officer?

Christian Jakenfelds

Panel Discussion

58 minute watch

What does it take to be a VP of Customer Success?

Christian Jakenfelds

Panel Discussion

57 minute watch

What does it take to be a Director of Customer Success?

Christian Jakenfelds

Interview

36 minute listen

Transition into Customer Success

Julie Reader

Panel Discussion

1 hour watch

Planhat Experts: The State of Customer Success

Christian Jakenfelds

Guide

40 minute watch

Why CS matters and how to get buy-in for a CS tech stack

Christian Jakenfelds

Panel Discussion

50 minute watch

Growth, retention and efficiency during challenging times

Erik Holm

Interview

40 minute listen

How to design CS for a mature organization

Marco Carrubba

Panel Discussion

1 hour watch

The CCO: why you need one (and how to become one)

Christian Jakenfelds

Guide

7 minute read

Types of customer success analytics

Doa Sarris

Panel Discussion

1 hour watch

How to scale CS from start-up to enterprise

Christian Jakenfelds

Guide

8 minute read

How to use customer success analytics to improve retention

Jonas Terning

Panel Discussion

1 hour watch

What does it take to be a Chief Customer Officer?

Christian Jakenfelds

Panel Discussion

58 minute watch

What does it take to be a VP of Customer Success?

Christian Jakenfelds

Panel Discussion

57 minute watch

What does it take to be a Director of Customer Success?

Christian Jakenfelds

Interview

36 minute listen

Transition into Customer Success

Julie Reader

Panel Discussion

1 hour watch

Planhat Experts: The State of Customer Success

Christian Jakenfelds

Guide

40 minute watch

Why CS matters and how to get buy-in for a CS tech stack

Christian Jakenfelds

Panel Discussion

50 minute watch

Growth, retention and efficiency during challenging times

Erik Holm

Interview

40 minute listen

How to design CS for a mature organization

Marco Carrubba

Panel Discussion

1 hour watch

The CCO: why you need one (and how to become one)

Christian Jakenfelds

Guide

7 minute read

Types of customer success analytics

Doa Sarris

Panel Discussion

1 hour watch

How to scale CS from start-up to enterprise

Christian Jakenfelds

Guide

8 minute read

How to use customer success analytics to improve retention

Jonas Terning

Panel Discussion

1 hour watch

What does it take to be a Chief Customer Officer?

Christian Jakenfelds

Panel Discussion

58 minute watch

What does it take to be a VP of Customer Success?

Christian Jakenfelds

Panel Discussion

57 minute watch

What does it take to be a Director of Customer Success?

Christian Jakenfelds

Interview

36 minute listen

Transition into Customer Success

Julie Reader

Panel Discussion

1 hour watch

Planhat Experts: The State of Customer Success

Christian Jakenfelds

Guide

40 minute watch

Why CS matters and how to get buy-in for a CS tech stack

Christian Jakenfelds

Panel Discussion

50 minute watch

Growth, retention and efficiency during challenging times

Erik Holm

Interview

40 minute listen

How to design CS for a mature organization

Marco Carrubba

Panel Discussion

1 hour watch

The CCO: why you need one (and how to become one)

Christian Jakenfelds

Guide

7 minute read

Types of customer success analytics

Doa Sarris

Panel Discussion

1 hour watch

How to scale CS from start-up to enterprise

Christian Jakenfelds

Guide

8 minute read

How to use customer success analytics to improve retention

Jonas Terning

Articles
Articles
Articles
Articles

Nothing here yet!

Nothing here yet!

Nothing here yet!

Nothing here yet!

Guide

7 minute read

Types of customer success analytics

Doa Sarris

Guide

8 minute read

How to use customer success analytics to improve retention

Jonas Terning

Panel Discussion

1 hour watch

What does it take to be a Chief Customer Officer?

Christian Jakenfelds

Panel Discussion

58 minute watch

What does it take to be a VP of Customer Success?

Christian Jakenfelds

Panel Discussion

57 minute watch

What does it take to be a Director of Customer Success?

Christian Jakenfelds

Panel Discussion

1 hour watch

Planhat Experts: The State of Customer Success

Christian Jakenfelds

Guide

40 minute watch

Why CS matters and how to get buy-in for a CS tech stack

Christian Jakenfelds

Panel Discussion

50 minute watch

Growth, retention and efficiency during challenging times

Erik Holm

Panel Discussion

1 hour watch

The CCO: why you need one (and how to become one)

Christian Jakenfelds

Panel Discussion

1 hour watch

How to scale CS from start-up to enterprise

Christian Jakenfelds

Guide

7 minute read

Types of customer success analytics

Doa Sarris

Guide

8 minute read

How to use customer success analytics to improve retention

Jonas Terning

Guide

7 minute read

Types of customer success analytics

Doa Sarris

Guide

8 minute read

How to use customer success analytics to improve retention

Jonas Terning

Webinars
Webinars
Webinars
Webinars

Nothing here yet!

Nothing here yet!

Nothing here yet!

Nothing here yet!

Panel Discussion

1 hour watch

What does it take to be a Chief Customer Officer?

Christian Jakenfelds

Panel Discussion

58 minute watch

What does it take to be a VP of Customer Success?

Christian Jakenfelds

Panel Discussion

57 minute watch

What does it take to be a Director of Customer Success?

Christian Jakenfelds

Panel Discussion

1 hour watch

Planhat Experts: The State of Customer Success

Christian Jakenfelds

Guide

40 minute watch

Why CS matters and how to get buy-in for a CS tech stack

Christian Jakenfelds

Panel Discussion

50 minute watch

Growth, retention and efficiency during challenging times

Erik Holm

Panel Discussion

1 hour watch

The CCO: why you need one (and how to become one)

Christian Jakenfelds

Panel Discussion

1 hour watch

How to scale CS from start-up to enterprise

Christian Jakenfelds

Panel Discussion

1 hour watch

What does it take to be a Chief Customer Officer?

Christian Jakenfelds

Panel Discussion

58 minute watch

What does it take to be a VP of Customer Success?

Christian Jakenfelds

Panel Discussion

57 minute watch

What does it take to be a Director of Customer Success?

Christian Jakenfelds

Panel Discussion

1 hour watch

Planhat Experts: The State of Customer Success

Christian Jakenfelds

Guide

40 minute watch

Why CS matters and how to get buy-in for a CS tech stack

Christian Jakenfelds

Panel Discussion

50 minute watch

Growth, retention and efficiency during challenging times

Erik Holm

Panel Discussion

1 hour watch

The CCO: why you need one (and how to become one)

Christian Jakenfelds

Panel Discussion

1 hour watch

How to scale CS from start-up to enterprise

Christian Jakenfelds

Panel Discussion

1 hour watch

What does it take to be a Chief Customer Officer?

Christian Jakenfelds

Panel Discussion

58 minute watch

What does it take to be a VP of Customer Success?

Christian Jakenfelds

Panel Discussion

57 minute watch

What does it take to be a Director of Customer Success?

Christian Jakenfelds

Panel Discussion

1 hour watch

Planhat Experts: The State of Customer Success

Christian Jakenfelds

Guide

40 minute watch

Why CS matters and how to get buy-in for a CS tech stack

Christian Jakenfelds

Panel Discussion

50 minute watch

Growth, retention and efficiency during challenging times

Erik Holm

Panel Discussion

1 hour watch

The CCO: why you need one (and how to become one)

Christian Jakenfelds

Panel Discussion

1 hour watch

How to scale CS from start-up to enterprise

Christian Jakenfelds

Panel Discussion

1 hour watch

What does it take to be a Chief Customer Officer?

Christian Jakenfelds

Panel Discussion

58 minute watch

What does it take to be a VP of Customer Success?

Christian Jakenfelds

Panel Discussion

57 minute watch

What does it take to be a Director of Customer Success?

Christian Jakenfelds

Panel Discussion

1 hour watch

Planhat Experts: The State of Customer Success

Christian Jakenfelds

Guide

40 minute watch

Why CS matters and how to get buy-in for a CS tech stack

Christian Jakenfelds

Panel Discussion

50 minute watch

Growth, retention and efficiency during challenging times

Erik Holm

Panel Discussion

1 hour watch

The CCO: why you need one (and how to become one)

Christian Jakenfelds

Panel Discussion

1 hour watch

How to scale CS from start-up to enterprise

Christian Jakenfelds

Podcasts
Podcasts
Podcasts
Podcasts

Nothing here yet!

Nothing here yet!

Nothing here yet!

Nothing here yet!

Interview

36 minute listen

Transition into Customer Success

Julie Reader

Interview

40 minute listen

How to design CS for a mature organization

Marco Carrubba

Interview

36 minute listen

Transition into Customer Success

Julie Reader

Interview

40 minute listen

How to design CS for a mature organization

Marco Carrubba

Interview

36 minute listen

Transition into Customer Success

Julie Reader

Interview

40 minute listen

How to design CS for a mature organization

Marco Carrubba

Interview

36 minute listen

Transition into Customer Success

Julie Reader

Interview

40 minute listen

How to design CS for a mature organization

Marco Carrubba