Thought Leadership
Hear from thought leaders across the Planhat community.
Thought Leadership
Hear from thought leaders across the Planhat community.
Thought Leadership
Hear from thought leaders across the Planhat community.
Thought Leadership
Hear from thought leaders across the Planhat community.
Spotlight
Panel Discussion
•
30 minute watch
When AI can't compete: The advantage of emotional intelligence
Using AI in CS means deeply understand products and customer needs, respond quickly, and identify patterns accurately. However, the importance of building trust through emotional intelligence remains paramount.
Katie Culp
Spotlight
Panel Discussion
•
1 hour watch
What does it take to be a Chief Customer Officer?
In this “CS Hotseat” session, three CS leaders explore what it takes to be a Chief Customer Officer.
Christian Jakenfelds
Spotlight
Panel Discussion
•
30 minute watch
When AI can't compete: The advantage of emotional intelligence
Using AI in CS means deeply understand products and customer needs, respond quickly, and identify patterns accurately. However, the importance of building trust through emotional intelligence remains paramount.
Katie Culp
Spotlight
Panel Discussion
•
1 hour watch
What does it take to be a Chief Customer Officer?
In this “CS Hotseat” session, three CS leaders explore what it takes to be a Chief Customer Officer.
Christian Jakenfelds
Spotlight
Panel Discussion
•
30 minute watch
When AI can't compete: The advantage of emotional intelligence
Using AI in CS means deeply understand products and customer needs, respond quickly, and identify patterns accurately. However, the importance of building trust through emotional intelligence remains paramount.
Katie Culp
Spotlight
Panel Discussion
•
1 hour watch
What does it take to be a Chief Customer Officer?
In this “CS Hotseat” session, three CS leaders explore what it takes to be a Chief Customer Officer.
Christian Jakenfelds
Spotlight
Panel Discussion
•
30 minute watch
When AI can't compete: The advantage of emotional intelligence
Using AI in CS means deeply understand products and customer needs, respond quickly, and identify patterns accurately. However, the importance of building trust through emotional intelligence remains paramount.
Katie Culp
Spotlight
Panel Discussion
•
1 hour watch
What does it take to be a Chief Customer Officer?
In this “CS Hotseat” session, three CS leaders explore what it takes to be a Chief Customer Officer.
Christian Jakenfelds
Articles
Articles
Articles
Articles
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Webinars
Webinars
Webinars
Webinars
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Podcasts
Podcasts
Podcasts
Podcasts
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Customers
© 2024 Planhat AB
Thought-leading customer-centric content, direct to your inbox every month.
By submitting this form I agree that Planhat may collect, process and retain my data pursuant to its Privacy Policy.
Customers
© 2024 Planhat AB
Thought-leading customer-centric content, direct to your inbox every month.
By submitting this form I agree that Planhat may collect, process and retain my data pursuant to its Privacy Policy.
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