Enterprise Account Manager | Americas

Enterprise Account Manager | Americas

Enterprise Account Manager | Americas

Los Angeles

New York

Los Angeles

New York

On-site

Full-time

A quota-carrying role owning the full commercial relationship with leading tech and AI companies in our portfolio: renewals, upsell, and cross-sell. For owners who love to win and grow every account.

The opportunity

At Planhat, we work with some of the biggest and most forward-thinking technology and

AI companies in the world. They run their commercial operations on Planhat and use ourAI

agent, Pi, to transform how they work.


We're looking for a quota-carrying Enterprise Account Manager to own the commercial

side of a book of our largest Americas customers. You'll be accountable for every dollar in

your accounts: securing renewals, growing existing products, and bringing new Planhat

products into companies that already know and trust us.


You'll work as a pair with a Deployment Strategist on each account. They own delivery and

the value the customer gets from Planhat. You own the commercial result. Together you

keep customers successful and growing, and you make sure that value turns into renewed

and expanded revenue for Planhat.


This is a role for someone who loves winning, takes full ownership of a number, and wants

to help build a repeatable commercial motion as our product portfolio expands.

What you'll do

  • Own your number. Carry and deliver against a quota that covers the full commercial

    value of your book: gross and net retention, upsell, and cross-sell of new Planhat

    products.

    Own every renewal. Lead each renewal from early forecasting through negotiation and

    signature. Spot risk months ahead, build the commercial case, and close on time with

    no surprises.

  • Grow the account. Find and close expansion: more seats, more usage, and new Planhat

    products. Build your own pipeline and turn customer insight into new commercial

    conversations.

  • Partner with your Deployment Strategist. Each account is run as a pair. The

    Deployment Strategist owns delivery and the value the customer gets from Planhat.

    You own the commercial relationship and every contract decision. You stay close to

    their work so you know where value is landing, and you turn that value into renewals

    and growth.

  • Sell strategically. Engage senior stakeholders and economic buyers at leading

    technology and AI companies. Connect Planhat to their commercial priorities and

    business outcomes.

  • Own the deal. Run the commercial process on every opportunity, from discovery and

    business case through pricing, negotiation, and close. You are accountable for the

    result.

  • Forecast with discipline. Keep an accurate, account-level view of renewal and

    expansion revenue. Leadership should always know where your number stands and

    why.

  • Build the playbook. Help us develop a repeatable approach to renewals and expansion

    across our enterprise portfolio. Experiment, learn quickly, and scale what works.

  • Win together. Work across Deployment, Growth, Sales, and Product to deliver great

    customer outcomes and sustainable revenue growth.

Your experience and mindset

We're looking for a competitive account manager who loves winning, takes ownership, and

knows that the best results come from working well with others.

  • You've owned a number. You have a track record of hitting, and ideally exceeding,

    ambitious targets across renewals and expansion in enterprise accounts. You create

    opportunities rather than wait for them to arrive.

  • You protect the base. You know that retention is earned long before the renewal date.

    You read risk early, act on it, and don't let a contract come down to the last week.

  • You're competitive. You set high standards, thrive on ambitious goals, and are

    motivated by delivering exceptional results.

  • You're a team player. You're collaborative, generous with information, and low on ego.

    You get things done without sharp elbows and make the people around you better.

  • You understand the commercial technology landscape. You understand enterprise

    SaaS, how technology companies operate, and the commercial challenges facing

    modern, AI-forward businesses.

  • You're comfortable with ambiguity. You make progress without having all the answers,

    navigate evolving priorities, and figure things out when there's no established

    playbook.

  • You thrive under pressure. You're resilient, resourceful, and willing to put in the work

    required to deliver. You bring urgency without sacrificing judgment or relationships.

  • You're commercially curious. You enjoy learning products deeply, uncovering

    customer needs, and translating new capabilities into compelling business value.

Compensation

The OTE salary range for this position is $140,000 - $200,000 per year. Please note that actual salaries will vary based on factors including but not limited to location, experience, and performance. Please also note the range listed is just one component of the company’s total rewards package for exempt employees. Other rewards may include performance bonuses, long term incentives, a generous PTO policy, and other benefits.

A quota-carrying role owning the full commercial relationship with leading tech and AI companies in our portfolio: renewals, upsell, and cross-sell. For owners who love to win and grow every account.

The opportunity

At Planhat, we work with some of the biggest and most forward-thinking technology and

AI companies in the world. They run their commercial operations on Planhat and use ourAI

agent, Pi, to transform how they work.


We're looking for a quota-carrying Enterprise Account Manager to own the commercial

side of a book of our largest Americas customers. You'll be accountable for every dollar in

your accounts: securing renewals, growing existing products, and bringing new Planhat

products into companies that already know and trust us.


You'll work as a pair with a Deployment Strategist on each account. They own delivery and

the value the customer gets from Planhat. You own the commercial result. Together you

keep customers successful and growing, and you make sure that value turns into renewed

and expanded revenue for Planhat.


This is a role for someone who loves winning, takes full ownership of a number, and wants

to help build a repeatable commercial motion as our product portfolio expands.

What you'll do

  • Own your number. Carry and deliver against a quota that covers the full commercial

    value of your book: gross and net retention, upsell, and cross-sell of new Planhat

    products.

    Own every renewal. Lead each renewal from early forecasting through negotiation and

    signature. Spot risk months ahead, build the commercial case, and close on time with

    no surprises.

  • Grow the account. Find and close expansion: more seats, more usage, and new Planhat

    products. Build your own pipeline and turn customer insight into new commercial

    conversations.

  • Partner with your Deployment Strategist. Each account is run as a pair. The

    Deployment Strategist owns delivery and the value the customer gets from Planhat.

    You own the commercial relationship and every contract decision. You stay close to

    their work so you know where value is landing, and you turn that value into renewals

    and growth.

  • Sell strategically. Engage senior stakeholders and economic buyers at leading

    technology and AI companies. Connect Planhat to their commercial priorities and

    business outcomes.

  • Own the deal. Run the commercial process on every opportunity, from discovery and

    business case through pricing, negotiation, and close. You are accountable for the

    result.

  • Forecast with discipline. Keep an accurate, account-level view of renewal and

    expansion revenue. Leadership should always know where your number stands and

    why.

  • Build the playbook. Help us develop a repeatable approach to renewals and expansion

    across our enterprise portfolio. Experiment, learn quickly, and scale what works.

  • Win together. Work across Deployment, Growth, Sales, and Product to deliver great

    customer outcomes and sustainable revenue growth.

Your experience and mindset

We're looking for a competitive account manager who loves winning, takes ownership, and

knows that the best results come from working well with others.

  • You've owned a number. You have a track record of hitting, and ideally exceeding,

    ambitious targets across renewals and expansion in enterprise accounts. You create

    opportunities rather than wait for them to arrive.

  • You protect the base. You know that retention is earned long before the renewal date.

    You read risk early, act on it, and don't let a contract come down to the last week.

  • You're competitive. You set high standards, thrive on ambitious goals, and are

    motivated by delivering exceptional results.

  • You're a team player. You're collaborative, generous with information, and low on ego.

    You get things done without sharp elbows and make the people around you better.

  • You understand the commercial technology landscape. You understand enterprise

    SaaS, how technology companies operate, and the commercial challenges facing

    modern, AI-forward businesses.

  • You're comfortable with ambiguity. You make progress without having all the answers,

    navigate evolving priorities, and figure things out when there's no established

    playbook.

  • You thrive under pressure. You're resilient, resourceful, and willing to put in the work

    required to deliver. You bring urgency without sacrificing judgment or relationships.

  • You're commercially curious. You enjoy learning products deeply, uncovering

    customer needs, and translating new capabilities into compelling business value.

Compensation

The OTE salary range for this position is $140,000 - $200,000 per year. Please note that actual salaries will vary based on factors including but not limited to location, experience, and performance. Please also note the range listed is just one component of the company’s total rewards package for exempt employees. Other rewards may include performance bonuses, long term incentives, a generous PTO policy, and other benefits.

The Deployment Strategy team

The face of Planhat to our customers, owning the portfolio and driving outcomes, retention, and commercial growth across every account. We prioritize by risk, growth, and value, act early on expansion signals and churn risk, and take full ownership of the revenue targets we are accountable for.

The Deployment Strategy team

The face of Planhat to our customers, owning the portfolio and driving outcomes, retention, and commercial growth across every account. We prioritize by risk, growth, and value, act early on expansion signals and churn risk, and take full ownership of the revenue targets we are accountable for.

Los Angeles

A 1928 landmark on Pacific Coast Highway, built in the Spanish Colonial Revival style and known for a generation as Thelma Todd's Sidewalk Café, a meeting place for the stars of 1930s Hollywood. It stands directly across from the beach, reached by a private bridge over the road. Behind it lie Italian gardens with a waterfall, outdoor terraces, and open views of the ocean — a stretch of coast where dolphins gather offshore.

New York

Los Angeles

A 1928 landmark on Pacific Coast Highway, built in the Spanish Colonial Revival style and known for a generation as Thelma Todd's Sidewalk Café, a meeting place for the stars of 1930s Hollywood. It stands directly across from the beach, reached by a private bridge over the road. Behind it lie Italian gardens with a waterfall, outdoor terraces, and open views of the ocean — a stretch of coast where dolphins gather offshore.

New York

About us

We're building the operating system for autonomous companies.

The future enterprise is autonomous. Commercial processes that today depend on human effort - servicing, retaining, expanding, selling and supporting — will increasingly be automated. The companies that make this transition will pull ahead. The ones that don't won't survive.

Planhat exists to make that transition real.

We started bootstrapped. Customer-funded, built on discipline instead of venture capital. That foundation shaped everything: how we build, how we sell, how we think about the long game.

Today, Planhat is the agentic customer platform of choice for 700+ companies — powering close to 10 million commercial relationships worldwide and billions of dollars runs through our platform. Wiz, Revolut, Nasdaq, Synthesia, Workday and Dropbox run their customer revenue through Planhat every year.

The shift driving all of this: business is moving to an outcome economy. Companies of the future will not buy software alone anymore — they want outcomes, and they renew or consume more when they get them. That changes everything about what enterprise software needs to be.

The winners will be the ones who build the context layer - a deep, structured, living picture of their business reality. Process automation deployed by operators — not advisors.

The outcome gap is the opportunity. Context is the moat. Deployment is the differentiator. We're building all three.

Our team spans the globe, anchored by offices in Los Angeles, London, and Stockholm. Join us.

About us

We're building the operating system for autonomous companies.

The future enterprise is autonomous. Commercial processes that today depend on human effort - servicing, retaining, expanding, selling and supporting — will increasingly be automated. The companies that make this transition will pull ahead. The ones that don't won't survive.

Planhat exists to make that transition real.

We started bootstrapped. Customer-funded, built on discipline instead of venture capital. That foundation shaped everything: how we build, how we sell, how we think about the long game.

Today, Planhat is the agentic customer platform of choice for 700+ companies — powering close to 10 million commercial relationships worldwide and billions of dollars runs through our platform. Wiz, Revolut, Nasdaq, Synthesia, Workday and Dropbox run their customer revenue through Planhat every year.

The shift driving all of this: business is moving to an outcome economy. Companies of the future will not buy software alone anymore — they want outcomes, and they renew or consume more when they get them. That changes everything about what enterprise software needs to be.

The winners will be the ones who build the context layer - a deep, structured, living picture of their business reality. Process automation deployed by operators — not advisors.

The outcome gap is the opportunity. Context is the moat. Deployment is the differentiator. We're building all three.

Our team spans the globe, anchored by offices in Los Angeles, London, and Stockholm. Join us.

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Enterprise Account Manager | Americas

Enterprise Account Manager | Americas

Enterprise Account Manager | Americas

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