Join Planhat as our GTM Engineer. Build the AI agents, integrations and automations our revenue engine runs on, and the guardrails that let every team build their own.
Competencies
You are an applied AI engineer whose product is the revenue engine. You find where the customer lifecycle can work better and ship production-grade agentic workflow, LLM pipelines and integrations that make each process best in class for reps, CSMs and marketers. You operate independently and own each build end to end: architecture, prototype, evals, deployment and observability. You spar on solution design with the team, then ship.
We care more about what you have shipped than where you studied. If you have built something real, show us.
Must-haves
You have shipped AI systems GTM teams use daily. Agents, workflows or integrations used by sales, CS or marketing that moved a number.
Strong integration skills in JavaScript or TypeScript. You’re comfortable building and running integration services. Working with APIs and webhooks, handling auth, rate limits and errors, and shipping tested code.
Hands-on Salesforce or equivalent, declarative and code. Declarative: object model, Flows, validation rules, permission sets, record types. Code: Apex triggers and classes, SOQL and SOSL, Lightning Web Components, Platform Events and Change Data Capture, REST and Bulk APIs, SFDX deployments.
Applied AI engineering. You build with LLM APIs, not just chat interfaces, and can show the skills listed below in real work.
You understand the revenue engine. Experience in RevOps, GTM Systems, growth or a GTM engineering agency in B2B SaaS. You know how pipeline, renewals and expansion actually work.
Data quality fundamentals. SQL, CRM data models, deduplication, enrichment waterfalls and data quality at scale.
GTM data stack. Clay, n8n, Make + warehouse and reverse ETL experience.
Production mindset. You ship fast and build things others can maintain: logged, monitored, documented.
Clear communicator. You can sit with a top rep, find the work that shouldn't exist, and explain the fix in plain words.
Nice-to-haves
Experience with a customer platform or CSM tool (Planhat, Gainsight, ChurnZero), or HubSpot alongside Salesforce.
Salesforce certifications such as Platform Developer I or II, or Platform App Builder.
Side projects, open-source tools, public write-ups or a GitHub that shows you build for fun.
Founder, agency or early-stage startup experience.
Trajectory
You’ll own each build end to end, from architecture and prototype through evals, deployment and observability. Here’s what that looks like:
Agentic GTM workflows: Design and ship AI agents and workflows that optimise productivity: account research, signal detection, enrichment, call and email analysis, personalised outreach, renewal and expansion plays.
Planhat on Planhat: Run our own GTM on our own platform. Build with Planhat's AI, automations and APIs, and feed what you learn straight back to Product as a power user.
Signals and data: Turn product usage, intent, firmographic and conversation data into scores and triggers that route the right account to the right person at the right time.
Integrations: Connect tools that don't talk natively. Build the webhooks, MCP connection and transformations that keep data clean across the stack.
Build vs buy: Run tight pilots on new GTM and AI tools, measure fit and ROI, and make a clear call.
Enablement: Document what you build, teach teams to use it with confidence, and raise how the whole company builds with AI.
Definition of Success
Success is measured in outcomes: productivity gains, pipeline acceleration, data quality and adoption of what you ship.
Join Planhat as our GTM Engineer. Build the AI agents, integrations and automations our revenue engine runs on, and the guardrails that let every team build their own.
Competencies
You are an applied AI engineer whose product is the revenue engine. You find where the customer lifecycle can work better and ship production-grade agentic workflow, LLM pipelines and integrations that make each process best in class for reps, CSMs and marketers. You operate independently and own each build end to end: architecture, prototype, evals, deployment and observability. You spar on solution design with the team, then ship.
We care more about what you have shipped than where you studied. If you have built something real, show us.
Must-haves
You have shipped AI systems GTM teams use daily. Agents, workflows or integrations used by sales, CS or marketing that moved a number.
Strong integration skills in JavaScript or TypeScript. You’re comfortable building and running integration services. Working with APIs and webhooks, handling auth, rate limits and errors, and shipping tested code.
Hands-on Salesforce or equivalent, declarative and code. Declarative: object model, Flows, validation rules, permission sets, record types. Code: Apex triggers and classes, SOQL and SOSL, Lightning Web Components, Platform Events and Change Data Capture, REST and Bulk APIs, SFDX deployments.
Applied AI engineering. You build with LLM APIs, not just chat interfaces, and can show the skills listed below in real work.
You understand the revenue engine. Experience in RevOps, GTM Systems, growth or a GTM engineering agency in B2B SaaS. You know how pipeline, renewals and expansion actually work.
Data quality fundamentals. SQL, CRM data models, deduplication, enrichment waterfalls and data quality at scale.
GTM data stack. Clay, n8n, Make + warehouse and reverse ETL experience.
Production mindset. You ship fast and build things others can maintain: logged, monitored, documented.
Clear communicator. You can sit with a top rep, find the work that shouldn't exist, and explain the fix in plain words.
Nice-to-haves
Experience with a customer platform or CSM tool (Planhat, Gainsight, ChurnZero), or HubSpot alongside Salesforce.
Salesforce certifications such as Platform Developer I or II, or Platform App Builder.
Side projects, open-source tools, public write-ups or a GitHub that shows you build for fun.
Founder, agency or early-stage startup experience.
Trajectory
You’ll own each build end to end, from architecture and prototype through evals, deployment and observability. Here’s what that looks like:
Agentic GTM workflows: Design and ship AI agents and workflows that optimise productivity: account research, signal detection, enrichment, call and email analysis, personalised outreach, renewal and expansion plays.
Planhat on Planhat: Run our own GTM on our own platform. Build with Planhat's AI, automations and APIs, and feed what you learn straight back to Product as a power user.
Signals and data: Turn product usage, intent, firmographic and conversation data into scores and triggers that route the right account to the right person at the right time.
Integrations: Connect tools that don't talk natively. Build the webhooks, MCP connection and transformations that keep data clean across the stack.
Build vs buy: Run tight pilots on new GTM and AI tools, measure fit and ROI, and make a clear call.
Enablement: Document what you build, teach teams to use it with confidence, and raise how the whole company builds with AI.
Definition of Success
Success is measured in outcomes: productivity gains, pipeline acceleration, data quality and adoption of what you ship.
The GTM Operations & Strategy team
GTM Operations & Strategy owns how Planhat's go-to-market runs: who we sell to and how we price, the deal stages and lead scoring that structure the pipeline, and the systems and data commercial teams rely on every day. The team's mandate spans the full commercial engine, from strategy and deal execution to enablement and the systems layer underneath it all. We work directly with commercial leadership to decide what gets built and in what sequence, and we measure ourselves on adoption and business impact.
The GTM Operations & Strategy team
GTM Operations & Strategy owns how Planhat's go-to-market runs: who we sell to and how we price, the deal stages and lead scoring that structure the pipeline, and the systems and data commercial teams rely on every day. The team's mandate spans the full commercial engine, from strategy and deal execution to enablement and the systems layer underneath it all. We work directly with commercial leadership to decide what gets built and in what sequence, and we measure ourselves on adoption and business impact.
London
Recently completed, with a rooftop that opens onto St Pancras and the skyline beyond. The office sits in the Knowledge Quarter at King's Cross — a single square mile home to around a hundred academic, research and commercial institutions, with Google DeepMind, OpenAI and Anthropic among the immediate neighbours. Coal Drops Yard and Granary Square are a few minutes along the canal.
London
Recently completed, with a rooftop that opens onto St Pancras and the skyline beyond. The office sits in the Knowledge Quarter at King's Cross — a single square mile home to around a hundred academic, research and commercial institutions, with Google DeepMind, OpenAI and Anthropic among the immediate neighbours. Coal Drops Yard and Granary Square are a few minutes along the canal.
About us
We're building the operating system for autonomous companies.
The future enterprise is autonomous. Commercial processes that today depend on human effort - servicing, retaining, expanding, selling and supporting — will increasingly be automated. The companies that make this transition will pull ahead. The ones that don't won't survive.
Planhat exists to make that transition real.
We started bootstrapped. Customer-funded, built on discipline instead of venture capital. That foundation shaped everything: how we build, how we sell, how we think about the long game.
Today, Planhat is the agentic customer platform of choice for 700+ companies — powering close to 10 million commercial relationships worldwide and billions of dollars runs through our platform. Wiz, Revolut, Nasdaq, Synthesia, Workday and Dropbox run their customer revenue through Planhat every year.
The shift driving all of this: business is moving to an outcome economy. Companies of the future will not buy software alone anymore — they want outcomes, and they renew or consume more when they get them. That changes everything about what enterprise software needs to be.
The winners will be the ones who build the context layer - a deep, structured, living picture of their business reality. Process automation deployed by operators — not advisors.
The outcome gap is the opportunity. Context is the moat. Deployment is the differentiator. We're building all three.
Our team spans the globe, anchored by offices in Los Angeles, London, and Stockholm. Join us.
About us
We're building the operating system for autonomous companies.
The future enterprise is autonomous. Commercial processes that today depend on human effort - servicing, retaining, expanding, selling and supporting — will increasingly be automated. The companies that make this transition will pull ahead. The ones that don't won't survive.
Planhat exists to make that transition real.
We started bootstrapped. Customer-funded, built on discipline instead of venture capital. That foundation shaped everything: how we build, how we sell, how we think about the long game.
Today, Planhat is the agentic customer platform of choice for 700+ companies — powering close to 10 million commercial relationships worldwide and billions of dollars runs through our platform. Wiz, Revolut, Nasdaq, Synthesia, Workday and Dropbox run their customer revenue through Planhat every year.
The shift driving all of this: business is moving to an outcome economy. Companies of the future will not buy software alone anymore — they want outcomes, and they renew or consume more when they get them. That changes everything about what enterprise software needs to be.
The winners will be the ones who build the context layer - a deep, structured, living picture of their business reality. Process automation deployed by operators — not advisors.
The outcome gap is the opportunity. Context is the moat. Deployment is the differentiator. We're building all three.
Our team spans the globe, anchored by offices in Los Angeles, London, and Stockholm. Join us.
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