Andrew London

Andrew is a seasoned creative with over 10 years of experience creating content for industry-leading SaaS companies. As Senior Copywriter at Planhat, he blends strategic clarity with a strong editorial voice to craft content across every channel. He’s held senior content roles in-house at Celonis and Hotjar, as well as The Drum's B2B agency of the year winner Velocity Partners—and brings a distinctive approach to tone and rhythm shaped by his early career as an actor, including the West End production of War Horse.

Andrew is a seasoned creative with over 10 years of experience creating content for industry-leading SaaS companies. As Senior Copywriter at Planhat, he blends strategic clarity with a strong editorial voice to craft content across every channel. He’s held senior content roles in-house at Celonis and Hotjar, as well as The Drum's B2B agency of the year winner Velocity Partners—and brings a distinctive approach to tone and rhythm shaped by his early career as an actor, including the West End production of War Horse.

Andrew is a seasoned creative with over 10 years of experience creating content for industry-leading SaaS companies. As Senior Copywriter at Planhat, he blends strategic clarity with a strong editorial voice to craft content across every channel. He’s held senior content roles in-house at Celonis and Hotjar, as well as The Drum's B2B agency of the year winner Velocity Partners—and brings a distinctive approach to tone and rhythm shaped by his early career as an actor, including the West End production of War Horse.

From

From

Andrew

Andrew

Mastering Digital Journeys and One-to-Many Portfolio Management in Customer Success

Mastering Digital Journeys and One-to-Many Portfolio Management in Customer Success

Learnings From Planhat Open: Whitespacing—Grow Revenue and Expand Accounts

Learnings From Planhat Open: Whitespacing—Grow Revenue and Expand Accounts

How To Identify, Measure, and Track Outcomes In Planhat

How To Identify, Measure, and Track Outcomes In Planhat

Learnings From Planhat Open: Outcome-Based Customer Success

Learnings From Planhat Open: Outcome-Based Customer Success

How To Foster Effective Customer References With Planhat

How To Foster Effective Customer References With Planhat

How To Create and Manage Executive Sponsorship Programs With Planhat

How To Create and Manage Executive Sponsorship Programs With Planhat

Learnings From Planhat Open: AI in Customer Management

Learnings From Planhat Open: AI in Customer Management

3 Tips for Achieving CX Excellence in Cisco’s Ecosystem

3 Tips for Achieving CX Excellence in Cisco’s Ecosystem

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Become a contributor

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Inspired by seeing customers trade invaluable advice with one another we believe that, now more than ever, those stories—lessons, ideas—need to be shared.

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