List of Data Subprocessors

Last Modified: January 14, 2022

Planhat Subprocessors

Welcome to Planhat’s subprocessor repository page where we maintain a current list of subprocessors authorized to process customer data for Planhats’s services.

Planhat imposes data protection terms with each subprocessor regarding their security controls and compliance with applicable regulations for the protection of personal data. Where a subprocessor is located outside EU, we ensure that we have adequate transfer mechanisms in place and make an individual assessment of each transfer.

Note that as a customer, you can opt to have data hosted in EU only, US only or a combination.

Infrastructure and Hosting

Entity name Subprocessing activity Entity location Comment
Google, Inc., Google Ireland Ltd., Google Cloud EMEA Ltd. Cloud hosting services, GSuite, Analytics United States, Ireland Customer can choose to have data hosted in EU region only.

Functionality

Entity name Subprocessing activity Entity location Comment
Clearbit, Inc. Contact Management United States Optional functionality. Enrichment of profiles with publicly available data.
Twilio, Inc. Email Service Provider United States Optional functionality. Used for sending transactional emails through Planhat.

Support

Entity name Subprocessing activity Entity location Comment
Intercom, Inc. Customer Support United States Optional sharing. Intercom will only process customer data if it is shared between customer and Planhat in the support tool.

Group companies

Entity name Subprocessing activity Entity location Comment
Planhat, Inc. Assist in delivery of some or all Services United States Fully owned subsidiary.

Updates

As our business grows and evolves, the Subprocessors we engage may also change. We will post any changes on this page. For more information or to subscribe to notifications of updates to this list, please email compliance@planhat.com.

PREVIOUS VERSIONS

List of Data Subprocessors, Jan 14, 2022

List of Data Subprocessors, May 11, 2021

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