Vice President of Customer Success at restaurant operations disruptor, Jolt, shares how Planhat has driven organizational efficiency and reduced headcount.
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Adam Cooney — You've probably worked with organizations where you can just feel like they've got it or they have a vision and I was bought into the vision of what Planhat was trying to accomplish—and that means more to me than buying a solution that just delivers outcomes. I feel like I was part of trying to build the vision with Planhat, as well by using their platform.
“I was bought into the vision of what Planhat was trying to accomplish—and that means more to me than buying a solution that just delivers outcomes.”
Adam Cooney — You've probably worked with organizations where you can just feel like they've got it or they have a vision and I was bought into the vision of what Planhat was trying to accomplish—and that means more to me than buying a solution that just delivers outcomes. I feel like I was part of trying to build the vision with Planhat, as well by using their platform.
“I was bought into the vision of what Planhat was trying to accomplish—and that means more to me than buying a solution that just delivers outcomes.”
Adam Cooney — You've probably worked with organizations where you can just feel like they've got it or they have a vision and I was bought into the vision of what Planhat was trying to accomplish—and that means more to me than buying a solution that just delivers outcomes. I feel like I was part of trying to build the vision with Planhat, as well by using their platform.
“I was bought into the vision of what Planhat was trying to accomplish—and that means more to me than buying a solution that just delivers outcomes.”
We've been able to submit feature requests, we've been able to do a bunch of different things as we've used Planhat and we're developing new ways to use it that have delivered great outcomes.
We've been able to submit feature requests, we've been able to do a bunch of different things as we've used Planhat and we're developing new ways to use it that have delivered great outcomes.
Adam Cooney
Vice President of Customer Success
Jolt
Adam is a seasoned customer success leader with over 15 years of experience building and scaling post-sales teams in SaaS and fintech. As Vice President of Customer Success at Jolt, he leads strategy and operations for driving retention and product adoption across restaurant and business clients. Previously, he held senior leadership roles at WebPT, Kenect, and Prosper Healthcare Lending, where he built high-performing teams, and scaled customer success organizations to support thousands of clinics and members.
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Discover how Planhat empowers Telia Cygate, Sweden's sovereign network security leader, to scale an exceptional customer experience to all their customers at all times.
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Discover how Planhat empowers Telia Cygate, Sweden's sovereign network security leader, to scale an exceptional customer experience to all their customers at all times.
