Adam is a seasoned customer success leader with over 15 years of experience building and scaling post-sales teams in SaaS and fintech. As Vice President of Customer Success at Jolt, he leads strategy and operations for driving retention and product adoption across restaurant and business clients. Previously, he held senior leadership roles at WebPT, Kenect, and Prosper Healthcare Lending, where he built high-performing teams, and scaled customer success organizations to support thousands of clinics and members.

Catherine is a senior customer success executive with over 20 years of experience leading client engagement and healthcare technology organizations. As VP of Global Client Success at Interlead, she drives strategy and execution for delivering exceptional customer outcomes worldwide. Previously, she spent nearly six years at Net Health, rising to SVP of Account Management, and led customer success at Optima Healthcare Solutions and Aegis Therapies. Catherine is recognized for her collaborative leadership style, deep healthcare expertise, and ability to build trusted, high-impact client relationships.

Kenn is a customer success and entrepreneurial leader with over a decade of experience scaling teams and building businesses in SaaS and consulting. He is currently Senior Director of Customer Success at Trackunit, where he drives global post-sales strategy for the construction technology platform. Previously, Kenn co-founded and served as CEO of TrainAway, growing it into a worldwide fitness access network with over 1,600 club partnerships before its acquisition. Earlier in his career, he was a management consultant at PwC, advising clients on strategy and operations. Kenn brings a blend of startup leadership, customer-centric growth, and international business expertise.