Gartner Names Planhat a Leader
Gartner Names Planhat a Leader
Gartner Names Planhat a Leader
Gartner Names Planhat a Leader
Planhat has been named a Leader in the 2025 Gartner Magic Quadrant for Customer Success Management Software
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Planhat has been named a Leader in the 2025 Gartner Magic Quadrant for Customer Success Management Software
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Planhat has been named a Leader in the 2025 Gartner Magic Quadrant for Customer Success Management Software
In a nutshell
01
Planhat is not just a “Leader”, but has the most momentum in the category since Gartner's last Magic Quadrant™ for Customer Success Platforms, in 2024
02
The report emphasizes Planhat's strengths across advanced AI and conversational intelligence, its best-in-class customer portals for real-time customer collaboration, and time-series data essential for proactive customer management at scale
03
Gartner recognizes that Planhat has prioritized innovation and listened closely to customers as it has launched and enhanced platform capabilities with increasing velocity over the past year
In a nutshell
01
Planhat is not just a “Leader”, but has the most momentum in the category since Gartner's last Magic Quadrant™ for Customer Success Platforms, in 2024
02
The report emphasizes Planhat's strengths across advanced AI and conversational intelligence, its best-in-class customer portals for real-time customer collaboration, and time-series data essential for proactive customer management at scale
03
Gartner recognizes that Planhat has prioritized innovation and listened closely to customers as it has launched and enhanced platform capabilities with increasing velocity over the past year
In a nutshell
01
Planhat is not just a “Leader”, but has the most momentum in the category since Gartner's last Magic Quadrant™ for Customer Success Platforms, in 2024
02
The report emphasizes Planhat's strengths across advanced AI and conversational intelligence, its best-in-class customer portals for real-time customer collaboration, and time-series data essential for proactive customer management at scale
03
Gartner recognizes that Planhat has prioritized innovation and listened closely to customers as it has launched and enhanced platform capabilities with increasing velocity over the past year
What you'll learn:
Gartner's Magic Quadrant™ is an independent market research framework that visually maps the leading technology providers in a given category. Using a consistent set of evaluation criteria, it helps organizations compare solutions and make informed decisions.
This year, Planhat stands in the Leader quadrant. While this is a milestone in itself, for us what’s most validating is how far Planhat has pulled ahead of the field—with the largest year-over-year improvement in both vision and execution since we were first named a Leader, in 2024. Our position reflects real momentum as we continue to innovate rapidly and deliver results to our customers at scale with the most powerful and intuitive customer platform built to grow lifelong revenue.
What you'll learn:
Gartner's Magic Quadrant™ is an independent market research framework that visually maps the leading technology providers in a given category. Using a consistent set of evaluation criteria, it helps organizations compare solutions and make informed decisions.
This year, Planhat stands in the Leader quadrant. While this is a milestone in itself, for us what’s most validating is how far Planhat has pulled ahead of the field—with the largest year-over-year improvement in both vision and execution since we were first named a Leader, in 2024. Our position reflects real momentum as we continue to innovate rapidly and deliver results to our customers at scale with the most powerful and intuitive customer platform built to grow lifelong revenue.
What you'll learn:
Gartner's Magic Quadrant™ is an independent market research framework that visually maps the leading technology providers in a given category. Using a consistent set of evaluation criteria, it helps organizations compare solutions and make informed decisions.
This year, Planhat stands in the Leader quadrant. While this is a milestone in itself, for us what’s most validating is how far Planhat has pulled ahead of the field—with the largest year-over-year improvement in both vision and execution since we were first named a Leader, in 2024. Our position reflects real momentum as we continue to innovate rapidly and deliver results to our customers at scale with the most powerful and intuitive customer platform built to grow lifelong revenue.
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Recognized as a world-leader by
Recognized as a world-leader by
Recognized as a world-leader by
Recognized as a world-leader by