André is a seasoned implementation and customer success leader with over 12 years of experience driving enterprise onboarding and digital transformation across SaaS and consulting roles. At Planhat, he leads strategic implementations as a Senior Technical Account Manager, aligning product capabilities with customer goals. Previously at InVision, he designed and scaled CX programs and onboarding initiatives, following earlier roles at Bynder, ZONZA, and North Plains Systems managing complex DAM deployments.