Sales-to-CS Handover

Sales-to-CS Handover

Sales-to-CS Handover

Why it matters

A tight handover between sales and customer success preserves momentum and expectations.
A tight handover between sales and customer success preserves momentum and expectations.

A tight handover between sales and customer success preserves momentum and expectations.

Challenges

All the customer context lives scattered across emails, CRM, tickets and sales anecdotes. Owners change and information falls through the cracks as prospect becomes customer.

How Planhat Helps

Shared Inbox
Shared Inbox

Shared Inbox

Sales and Customer Success Centralize conversations, deals, tickets, and notes into a single AI-synthesised source of truth—eliminating cross-functional context loss.

Immediate Onboarding
Immediate Onboarding

Immediate Onboarding

The moment a deal is closed, Planhat can auto-create projects and tasks to complete handover, notify stakeholders and deploy collaborative customer Portals tailored to the specific customer profile.

Trusted by Industry Leaders

Trusted by Industry Leaders

Trusted by Industry Leaders

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Meet your new system of action

See why Planhat is the tool of choice for the world's most customer-centric businesses.

An abstract render of a Planhat customer profile, including timeseries data and interaction records from Jira and Salesforce.

Thought-leading customer-centric content, direct to your inbox every month.

Thought-leading customer-centric content, direct to your inbox every month.

Thought-leading customer-centric content, direct to your inbox every month.

An abstract render of a Planhat customer profile, including timeseries data and interaction records from Jira and Salesforce.

Thought-leading customer-centric content, direct to your inbox every month.