Self-Serve Customer Support
Self-Serve Customer Support
Self-Serve Customer Support
Why it matters
Streamlined self-serve cuts cost-to-serve, while enabling increased scale.
Streamlined self-serve cuts cost-to-serve, while enabling increased scale.
Streamlined self-serve cuts cost-to-serve, while enabling increased scale.
Challenges
Customer support documentation is scattered and customers are unable to see the status of their tickets, driving frustration and risking low adoption.
How Planhat Helps
Customer Portals
Customer Portals
Customer Portals
Planhat allows you to host docs, dashboards, mutual to-dos and more in a single branded space. Surface open tickets with their real-time status and provide automated notifications for visibility.
Automated Guidance
Automated Guidance
Automated Guidance
Trigger support sequences—including notifications, resources and in-app guides—from usage events or survey results to educate customers proactively and transparently—without overwhelming them.
Enabled by leading capabilities
What's new
What's new
Trusted by Industry Leaders
Trusted by Industry Leaders
Trusted by Industry Leaders
Customers
© 2025 Planhat AB
Customers
© 2025 Planhat AB
Customers
© 2025 Planhat AB
Customers
© 2025 Planhat AB
