Thought Leadership
Hear from thought leaders across the Planhat community.
Thought Leadership
Hear from thought leaders across the Planhat community.
Thought Leadership
Hear from thought leaders across the Planhat community.
Thought Leadership
Hear from thought leaders across the Planhat community.
Spotlight
Guide
•
5 minute read
It's worth the risk: Managing and identifying risk in CS
Risk in CS is something that’s not talked about often, but underpins the reason why some green accounts churn.
Ambera Cruz
Spotlight
Guide
•
5 minute read
It's worth the risk: Managing and identifying risk in CS
Risk in CS is something that’s not talked about often, but underpins the reason why some green accounts churn.
Ambera Cruz
Spotlight
Guide
•
5 minute read
It's worth the risk: Managing and identifying risk in CS
Risk in CS is something that’s not talked about often, but underpins the reason why some green accounts churn.
Ambera Cruz
Spotlight
Guide
•
5 minute read
It's worth the risk: Managing and identifying risk in CS
Risk in CS is something that’s not talked about often, but underpins the reason why some green accounts churn.
Ambera Cruz
Guide
•
5 minute read
It's worth the risk: Managing and identifying risk in CS
Ambera Cruz
Panel Discussion
•
30 minute watch
It’s worth the risk: Identifying and managing risks in CS
Gurprem Sagoo
Guide
•
8 minute read
The power of analytics in Customer Success
Jonas Terning
Speaker Session
•
28 minute watch
How to find patterns and drive outcomes proactively
Gurprem Sagoo
Interview
•
45 minute listen
AI in Customer Success
Jan Young
Guide
•
4 minute read
How do you evaluate customer success?
Jonas Terning
Guide
•
3 minute read
What is a customer scorecard?
Jonas Terning
Guide
•
4 minute read
What is customer success analytics?
Jonas Terning
Guide
•
7 minute read
What metrics matter in customer success?
Ben Rohloff
Speaker Session
•
30 minute watch
Who's who? A guide to stakeholder mapping
Gurprem Sagoo
Panel Discussion
•
58 minute watch
How to be a leader on lagging metrics
Christian Jakenfelds
Guide
•
4 minute read
Customer 360: What it is & why it matters
Jonas Terning
Guide
•
7 minute read
What is a customer health score & how do you calculate it?
Jonas Terning
Guide
•
5 minute read
It's worth the risk: Managing and identifying risk in CS
Ambera Cruz
Panel Discussion
•
30 minute watch
It’s worth the risk: Identifying and managing risks in CS
Gurprem Sagoo
Guide
•
8 minute read
The power of analytics in Customer Success
Jonas Terning
Speaker Session
•
28 minute watch
How to find patterns and drive outcomes proactively
Gurprem Sagoo
Interview
•
45 minute listen
AI in Customer Success
Jan Young
Guide
•
4 minute read
How do you evaluate customer success?
Jonas Terning
Guide
•
3 minute read
What is a customer scorecard?
Jonas Terning
Guide
•
4 minute read
What is customer success analytics?
Jonas Terning
Guide
•
7 minute read
What metrics matter in customer success?
Ben Rohloff
Speaker Session
•
30 minute watch
Who's who? A guide to stakeholder mapping
Gurprem Sagoo
Panel Discussion
•
58 minute watch
How to be a leader on lagging metrics
Christian Jakenfelds
Guide
•
4 minute read
Customer 360: What it is & why it matters
Jonas Terning
Guide
•
7 minute read
What is a customer health score & how do you calculate it?
Jonas Terning
Guide
•
5 minute read
It's worth the risk: Managing and identifying risk in CS
Ambera Cruz
Panel Discussion
•
30 minute watch
It’s worth the risk: Identifying and managing risks in CS
Gurprem Sagoo
Guide
•
8 minute read
The power of analytics in Customer Success
Jonas Terning
Speaker Session
•
28 minute watch
How to find patterns and drive outcomes proactively
Gurprem Sagoo
Interview
•
45 minute listen
AI in Customer Success
Jan Young
Guide
•
4 minute read
How do you evaluate customer success?
Jonas Terning
Guide
•
3 minute read
What is a customer scorecard?
Jonas Terning
Guide
•
4 minute read
What is customer success analytics?
Jonas Terning
Guide
•
7 minute read
What metrics matter in customer success?
Ben Rohloff
Speaker Session
•
30 minute watch
Who's who? A guide to stakeholder mapping
Gurprem Sagoo
Panel Discussion
•
58 minute watch
How to be a leader on lagging metrics
Christian Jakenfelds
Guide
•
4 minute read
Customer 360: What it is & why it matters
Jonas Terning
Guide
•
7 minute read
What is a customer health score & how do you calculate it?
Jonas Terning
Guide
•
5 minute read
It's worth the risk: Managing and identifying risk in CS
Ambera Cruz
Panel Discussion
•
30 minute watch
It’s worth the risk: Identifying and managing risks in CS
Gurprem Sagoo
Guide
•
8 minute read
The power of analytics in Customer Success
Jonas Terning
Speaker Session
•
28 minute watch
How to find patterns and drive outcomes proactively
Gurprem Sagoo
Interview
•
45 minute listen
AI in Customer Success
Jan Young
Guide
•
4 minute read
How do you evaluate customer success?
Jonas Terning
Guide
•
3 minute read
What is a customer scorecard?
Jonas Terning
Guide
•
4 minute read
What is customer success analytics?
Jonas Terning
Guide
•
7 minute read
What metrics matter in customer success?
Ben Rohloff
Speaker Session
•
30 minute watch
Who's who? A guide to stakeholder mapping
Gurprem Sagoo
Panel Discussion
•
58 minute watch
How to be a leader on lagging metrics
Christian Jakenfelds
Guide
•
4 minute read
Customer 360: What it is & why it matters
Jonas Terning
Guide
•
7 minute read
What is a customer health score & how do you calculate it?
Jonas Terning
Articles
Articles
Articles
Articles
Nothing here yet!
Nothing here yet!
Nothing here yet!
Nothing here yet!
Guide
•
5 minute read
It's worth the risk: Managing and identifying risk in CS
Ambera Cruz
Guide
•
8 minute read
The power of analytics in Customer Success
Jonas Terning
Guide
•
4 minute read
How do you evaluate customer success?
Jonas Terning
Guide
•
3 minute read
What is a customer scorecard?
Jonas Terning
Guide
•
4 minute read
What is customer success analytics?
Jonas Terning
Guide
•
7 minute read
What metrics matter in customer success?
Ben Rohloff
Guide
•
4 minute read
Customer 360: What it is & why it matters
Jonas Terning
Guide
•
7 minute read
What is a customer health score & how do you calculate it?
Jonas Terning
Guide
•
5 minute read
It's worth the risk: Managing and identifying risk in CS
Ambera Cruz
Guide
•
8 minute read
The power of analytics in Customer Success
Jonas Terning
Guide
•
4 minute read
How do you evaluate customer success?
Jonas Terning
Guide
•
3 minute read
What is a customer scorecard?
Jonas Terning
Guide
•
4 minute read
What is customer success analytics?
Jonas Terning
Guide
•
7 minute read
What metrics matter in customer success?
Ben Rohloff
Guide
•
4 minute read
Customer 360: What it is & why it matters
Jonas Terning
Guide
•
7 minute read
What is a customer health score & how do you calculate it?
Jonas Terning
Guide
•
5 minute read
It's worth the risk: Managing and identifying risk in CS
Ambera Cruz
Guide
•
8 minute read
The power of analytics in Customer Success
Jonas Terning
Guide
•
4 minute read
How do you evaluate customer success?
Jonas Terning
Guide
•
3 minute read
What is a customer scorecard?
Jonas Terning
Guide
•
4 minute read
What is customer success analytics?
Jonas Terning
Guide
•
7 minute read
What metrics matter in customer success?
Ben Rohloff
Guide
•
4 minute read
Customer 360: What it is & why it matters
Jonas Terning
Guide
•
7 minute read
What is a customer health score & how do you calculate it?
Jonas Terning
Guide
•
5 minute read
It's worth the risk: Managing and identifying risk in CS
Ambera Cruz
Guide
•
8 minute read
The power of analytics in Customer Success
Jonas Terning
Guide
•
4 minute read
How do you evaluate customer success?
Jonas Terning
Guide
•
3 minute read
What is a customer scorecard?
Jonas Terning
Guide
•
4 minute read
What is customer success analytics?
Jonas Terning
Guide
•
7 minute read
What metrics matter in customer success?
Ben Rohloff
Guide
•
4 minute read
Customer 360: What it is & why it matters
Jonas Terning
Guide
•
7 minute read
What is a customer health score & how do you calculate it?
Jonas Terning
Webinars
Webinars
Webinars
Webinars
Nothing here yet!
Nothing here yet!
Nothing here yet!
Nothing here yet!
Panel Discussion
•
30 minute watch
It’s worth the risk: Identifying and managing risks in CS
Gurprem Sagoo
Speaker Session
•
28 minute watch
How to find patterns and drive outcomes proactively
Gurprem Sagoo
Speaker Session
•
30 minute watch
Who's who? A guide to stakeholder mapping
Gurprem Sagoo
Panel Discussion
•
58 minute watch
How to be a leader on lagging metrics
Christian Jakenfelds
Panel Discussion
•
30 minute watch
It’s worth the risk: Identifying and managing risks in CS
Gurprem Sagoo
Speaker Session
•
28 minute watch
How to find patterns and drive outcomes proactively
Gurprem Sagoo
Speaker Session
•
30 minute watch
Who's who? A guide to stakeholder mapping
Gurprem Sagoo
Panel Discussion
•
58 minute watch
How to be a leader on lagging metrics
Christian Jakenfelds
Panel Discussion
•
30 minute watch
It’s worth the risk: Identifying and managing risks in CS
Gurprem Sagoo
Speaker Session
•
28 minute watch
How to find patterns and drive outcomes proactively
Gurprem Sagoo
Speaker Session
•
30 minute watch
Who's who? A guide to stakeholder mapping
Gurprem Sagoo
Panel Discussion
•
58 minute watch
How to be a leader on lagging metrics
Christian Jakenfelds
Panel Discussion
•
30 minute watch
It’s worth the risk: Identifying and managing risks in CS
Gurprem Sagoo
Speaker Session
•
28 minute watch
How to find patterns and drive outcomes proactively
Gurprem Sagoo
Speaker Session
•
30 minute watch
Who's who? A guide to stakeholder mapping
Gurprem Sagoo
Panel Discussion
•
58 minute watch
How to be a leader on lagging metrics
Christian Jakenfelds
Podcasts
Podcasts
Podcasts
Podcasts
Nothing here yet!
Nothing here yet!
Nothing here yet!
Nothing here yet!
Interview
•
45 minute listen
AI in Customer Success
Jan Young
Interview
•
45 minute listen
AI in Customer Success
Jan Young
Interview
•
45 minute listen
AI in Customer Success
Jan Young
Interview
•
45 minute listen
AI in Customer Success
Jan Young
Thought-leading customer-centric content, direct to your inbox every month.
By submitting this form I agree that Planhat may collect, process and retain my data pursuant to its Privacy Policy.
Customers
© 2024 Planhat AB
Thought-leading customer-centric content, direct to your inbox every month.
By submitting this form I agree that Planhat may collect, process and retain my data pursuant to its Privacy Policy.
Customers
© 2024 Planhat AB
Thought-leading customer-centric content, direct to your inbox every month.
By submitting this form I agree that Planhat may collect, process and retain my data pursuant to its Privacy Policy.
Customers
© 2024 Planhat AB
Thought-leading customer-centric content, direct to your inbox every month.
By submitting this form I agree that Planhat may collect, process and retain my data pursuant to its Privacy Policy.
Customers
© 2024 Planhat AB