Thought Leadership

Hear from thought leaders across the Planhat community.

Thought Leadership

Hear from thought leaders across the Planhat community.

Thought Leadership

Hear from thought leaders across the Planhat community.

Thought Leadership

Hear from thought leaders across the Planhat community.

Spotlight

Guide

5 minute read

It's worth the risk: Managing and identifying risk in CS

Risk in CS is something that’s not talked about often, but underpins the reason why some green accounts churn.

Ambera Cruz

Spotlight

Guide

5 minute read

It's worth the risk: Managing and identifying risk in CS

Risk in CS is something that’s not talked about often, but underpins the reason why some green accounts churn.

Ambera Cruz

Spotlight

Guide

5 minute read

It's worth the risk: Managing and identifying risk in CS

Risk in CS is something that’s not talked about often, but underpins the reason why some green accounts churn.

Ambera Cruz

Spotlight

Guide

5 minute read

It's worth the risk: Managing and identifying risk in CS

Risk in CS is something that’s not talked about often, but underpins the reason why some green accounts churn.

Ambera Cruz

All Types
All Types

All Types

All Types

Guide

5 minute read

It's worth the risk: Managing and identifying risk in CS

Ambera Cruz

Guide

8 minute read

The power of analytics in Customer Success

Jonas Terning

Speaker Session

28 minute watch

How to find patterns and drive outcomes proactively

Gurprem Sagoo

Interview

45 minute listen

AI in Customer Success

Jan Young

Guide

4 minute read

How do you evaluate customer success?

Jonas Terning

Guide

3 minute read

What is a customer scorecard?

Jonas Terning

Guide

4 minute read

What is customer success analytics?

Jonas Terning

Guide

7 minute read

What metrics matter in customer success?

Ben Rohloff

Speaker Session

30 minute watch

Who's who? A guide to stakeholder mapping

Gurprem Sagoo

Panel Discussion

58 minute watch

How to be a leader on lagging metrics

Christian Jakenfelds

Guide

4 minute read

Customer 360: What it is & why it matters

Jonas Terning

Guide

7 minute read

What is a customer health score & how do you calculate it?

Jonas Terning

Guide

5 minute read

It's worth the risk: Managing and identifying risk in CS

Ambera Cruz

Guide

8 minute read

The power of analytics in Customer Success

Jonas Terning

Speaker Session

28 minute watch

How to find patterns and drive outcomes proactively

Gurprem Sagoo

Interview

45 minute listen

AI in Customer Success

Jan Young

Guide

4 minute read

How do you evaluate customer success?

Jonas Terning

Guide

3 minute read

What is a customer scorecard?

Jonas Terning

Guide

4 minute read

What is customer success analytics?

Jonas Terning

Guide

7 minute read

What metrics matter in customer success?

Ben Rohloff

Speaker Session

30 minute watch

Who's who? A guide to stakeholder mapping

Gurprem Sagoo

Panel Discussion

58 minute watch

How to be a leader on lagging metrics

Christian Jakenfelds

Guide

4 minute read

Customer 360: What it is & why it matters

Jonas Terning

Guide

7 minute read

What is a customer health score & how do you calculate it?

Jonas Terning

Guide

5 minute read

It's worth the risk: Managing and identifying risk in CS

Ambera Cruz

Guide

8 minute read

The power of analytics in Customer Success

Jonas Terning

Speaker Session

28 minute watch

How to find patterns and drive outcomes proactively

Gurprem Sagoo

Interview

45 minute listen

AI in Customer Success

Jan Young

Guide

4 minute read

How do you evaluate customer success?

Jonas Terning

Guide

3 minute read

What is a customer scorecard?

Jonas Terning

Guide

4 minute read

What is customer success analytics?

Jonas Terning

Guide

7 minute read

What metrics matter in customer success?

Ben Rohloff

Speaker Session

30 minute watch

Who's who? A guide to stakeholder mapping

Gurprem Sagoo

Panel Discussion

58 minute watch

How to be a leader on lagging metrics

Christian Jakenfelds

Guide

4 minute read

Customer 360: What it is & why it matters

Jonas Terning

Guide

7 minute read

What is a customer health score & how do you calculate it?

Jonas Terning

Guide

5 minute read

It's worth the risk: Managing and identifying risk in CS

Ambera Cruz

Guide

8 minute read

The power of analytics in Customer Success

Jonas Terning

Speaker Session

28 minute watch

How to find patterns and drive outcomes proactively

Gurprem Sagoo

Interview

45 minute listen

AI in Customer Success

Jan Young

Guide

4 minute read

How do you evaluate customer success?

Jonas Terning

Guide

3 minute read

What is a customer scorecard?

Jonas Terning

Guide

4 minute read

What is customer success analytics?

Jonas Terning

Guide

7 minute read

What metrics matter in customer success?

Ben Rohloff

Speaker Session

30 minute watch

Who's who? A guide to stakeholder mapping

Gurprem Sagoo

Panel Discussion

58 minute watch

How to be a leader on lagging metrics

Christian Jakenfelds

Guide

4 minute read

Customer 360: What it is & why it matters

Jonas Terning

Guide

7 minute read

What is a customer health score & how do you calculate it?

Jonas Terning

Articles
Articles
Articles
Articles

Nothing here yet!

Nothing here yet!

Nothing here yet!

Nothing here yet!

Guide

5 minute read

It's worth the risk: Managing and identifying risk in CS

Ambera Cruz

Guide

8 minute read

The power of analytics in Customer Success

Jonas Terning

Guide

4 minute read

How do you evaluate customer success?

Jonas Terning

Guide

3 minute read

What is a customer scorecard?

Jonas Terning

Guide

4 minute read

What is customer success analytics?

Jonas Terning

Guide

7 minute read

What metrics matter in customer success?

Ben Rohloff

Guide

4 minute read

Customer 360: What it is & why it matters

Jonas Terning

Guide

7 minute read

What is a customer health score & how do you calculate it?

Jonas Terning

Guide

5 minute read

It's worth the risk: Managing and identifying risk in CS

Ambera Cruz

Guide

8 minute read

The power of analytics in Customer Success

Jonas Terning

Guide

4 minute read

How do you evaluate customer success?

Jonas Terning

Guide

3 minute read

What is a customer scorecard?

Jonas Terning

Guide

4 minute read

What is customer success analytics?

Jonas Terning

Guide

7 minute read

What metrics matter in customer success?

Ben Rohloff

Guide

4 minute read

Customer 360: What it is & why it matters

Jonas Terning

Guide

7 minute read

What is a customer health score & how do you calculate it?

Jonas Terning

Guide

5 minute read

It's worth the risk: Managing and identifying risk in CS

Ambera Cruz

Guide

8 minute read

The power of analytics in Customer Success

Jonas Terning

Guide

4 minute read

How do you evaluate customer success?

Jonas Terning

Guide

3 minute read

What is a customer scorecard?

Jonas Terning

Guide

4 minute read

What is customer success analytics?

Jonas Terning

Guide

7 minute read

What metrics matter in customer success?

Ben Rohloff

Guide

4 minute read

Customer 360: What it is & why it matters

Jonas Terning

Guide

7 minute read

What is a customer health score & how do you calculate it?

Jonas Terning

Guide

5 minute read

It's worth the risk: Managing and identifying risk in CS

Ambera Cruz

Guide

8 minute read

The power of analytics in Customer Success

Jonas Terning

Guide

4 minute read

How do you evaluate customer success?

Jonas Terning

Guide

3 minute read

What is a customer scorecard?

Jonas Terning

Guide

4 minute read

What is customer success analytics?

Jonas Terning

Guide

7 minute read

What metrics matter in customer success?

Ben Rohloff

Guide

4 minute read

Customer 360: What it is & why it matters

Jonas Terning

Guide

7 minute read

What is a customer health score & how do you calculate it?

Jonas Terning

Webinars
Webinars
Webinars
Webinars

Nothing here yet!

Nothing here yet!

Nothing here yet!

Nothing here yet!

Speaker Session

28 minute watch

How to find patterns and drive outcomes proactively

Gurprem Sagoo

Speaker Session

30 minute watch

Who's who? A guide to stakeholder mapping

Gurprem Sagoo

Panel Discussion

58 minute watch

How to be a leader on lagging metrics

Christian Jakenfelds

Speaker Session

28 minute watch

How to find patterns and drive outcomes proactively

Gurprem Sagoo

Speaker Session

30 minute watch

Who's who? A guide to stakeholder mapping

Gurprem Sagoo

Panel Discussion

58 minute watch

How to be a leader on lagging metrics

Christian Jakenfelds

Speaker Session

28 minute watch

How to find patterns and drive outcomes proactively

Gurprem Sagoo

Speaker Session

30 minute watch

Who's who? A guide to stakeholder mapping

Gurprem Sagoo

Panel Discussion

58 minute watch

How to be a leader on lagging metrics

Christian Jakenfelds

Speaker Session

28 minute watch

How to find patterns and drive outcomes proactively

Gurprem Sagoo

Speaker Session

30 minute watch

Who's who? A guide to stakeholder mapping

Gurprem Sagoo

Panel Discussion

58 minute watch

How to be a leader on lagging metrics

Christian Jakenfelds

Podcasts
Podcasts
Podcasts
Podcasts

Nothing here yet!

Nothing here yet!

Nothing here yet!

Nothing here yet!

Interview

45 minute listen

AI in Customer Success

Jan Young

Interview

45 minute listen

AI in Customer Success

Jan Young

Interview

45 minute listen

AI in Customer Success

Jan Young

Interview

45 minute listen

AI in Customer Success

Jan Young