CEO Office

CEO Office

Full-Time

Full-Time

On-Site

On-Site

Convert ideas into initiatives

Los Angeles, CA

Join the CEO Office.

Planhat is a next-generation customer management system powering the new recurring revenue world. Used by tens of thousands of people every day, Planhat is fast becoming the tool of choice for the world’s most customer-centric businesses.

Join the CEO Office.

Planhat is a next-generation customer management system powering the new recurring revenue world. Used by tens of thousands of people every day, Planhat is fast becoming the tool of choice for the world’s most customer-centric businesses.

Join the CEO Office.

Planhat is a next-generation customer management system powering the new recurring revenue world. Used by tens of thousands of people every day, Planhat is fast becoming the tool of choice for the world’s most customer-centric businesses.

Join the CEO Office.

Planhat is a next-generation customer management system powering the new recurring revenue world. Used by tens of thousands of people every day, Planhat is fast becoming the tool of choice for the world’s most customer-centric businesses.

Mission

Operate at the center of the business—helping the CEO and leadership team move faster, see sharper, and scale smarter.

Challenge

Planhat is growing fast—and the surface area of decision-making is expanding just as quickly.

We need someone who can translate intention into execution, wrangle complexity, and bring pace and focus to mission-critical projects. This role is neither an “analyst” nor “chief of staff” by title—but you’ll be operating at both levels as an extension of the CEO and leadership team: owning cross-functional initiatives, driving alignment, and acting as a trusted right hand to leadership.

This is a high-trust, high-exposure, high-impact role where strategy meets execution. You’ll help drive top-priority initiatives, shape how decisions are made, and bring structure to the chaos of a fast-scaling company.

Solution

You’ve operated in high-performance environments before—consulting, startups, investing—and know how to move between analysis and action. You thrive in ambiguity, know how to make things real, and aren't afraid to push when something’s stuck. You’re quick, curious, and operationally sharp. You know how to manage complex workstreams and senior stakeholders, and you take pride in creating clarity, not just pointing at the fog.

You’ll:

  • Act as an extension of the CEO and executive team - driving strategic priorities and managing follow-through on key initiatives.

  • Lead or support cross-functional projects spanning operations, product, go-to-market, and people.

  • Own project management for high-impact, time-sensitive efforts: aligning stakeholders, managing timelines, and ensuring nothing falls through the cracks.

  • Prepare materials, research, and internal comms that enable better decision-making.

  • Help structure and operationalize executive workflows, business reviews, and leadership meetings.

  • Identify gaps, propose solutions, and implement improvements - without needing to be asked twice.

You've got:

  • 2–5 years in high-performance environments such as management consulting, tech, VC/PE, or cross-functional startup roles. You have worked with (and earned the trust of) senior leaders before.

  • A proven ability to manage complex initiatives with multiple stakeholders. You’re highly structured, detail-oriented, and get things done fast.

  • A strong sense of ownership and the ability to move quickly with limited direction. You’re resourceful, self-starting, and proactive—and go far with little input.

  • A clear, structured, and top-down communication style, being well-versed with senior stakeholders and the need to distill complexity into sharp, executive-ready insights.

  • Good judgement: a sensitivity to context, reading the room and handling sensitive information with care.

  • This is not a “wait for instructions” kind of role. It’s for someone who can take an idea and run with it—navigating ambiguity, aligning stakeholders, and delivering results with minimal oversight.

Vision

The preferred location for this role is Los Angeles, where our CEO is based. However, we’re open to exceptional candidates who are not currently located in LA. For the right person, we can be flexible with your location—as long as you’re willing to spend meaningful time in Los Angeles on a regular basis to work closely with the CEO and local team.

To get started, we recommend an initial onboarding period in Stockholm to connect with key team members and immerse yourself in Planhat’s culture. After that, you’ll collaborate closely with leaders across the US and Europe.

Get in the arena.

All roles are considered on a rolling basis.

Get in the arena.

All roles are considered on a rolling basis.

An abstract render of a Planhat customer profile, including timeseries data and interaction records from Jira and Salesforce.

Thought-leading customer-centric content, direct to your inbox every month.

An abstract render of a Planhat customer profile, including timeseries data and interaction records from Jira and Salesforce.

Thought-leading customer-centric content, direct to your inbox every month.

Thought-leading customer-centric content, direct to your inbox every month.

Thought-leading customer-centric content, direct to your inbox every month.