Jason Graham
Jason is a seasoned customer success executive with over 15 years of experience scaling global post-sales teams across SaaS and enterprise tech. As VP of Global Customer Success at 8x8, he leads a 50+ person org spanning CS, partner success, operations, and enablement—building a modern engagement strategy to improve efficiency, accountability, and retention. He previously served as Director of CS Strategy & Operations at BirdEye and led global success at BlueJeans by Verizon, where he managed customer care for over 5,000 accounts. Jason brings a deep focus on operational rigor and outcome-based engagement across complex customer portfolios.
Jason is a seasoned customer success executive with over 15 years of experience scaling global post-sales teams across SaaS and enterprise tech. As VP of Global Customer Success at 8x8, he leads a 50+ person org spanning CS, partner success, operations, and enablement—building a modern engagement strategy to improve efficiency, accountability, and retention. He previously served as Director of CS Strategy & Operations at BirdEye and led global success at BlueJeans by Verizon, where he managed customer care for over 5,000 accounts. Jason brings a deep focus on operational rigor and outcome-based engagement across complex customer portfolios.
Jason is a seasoned customer success executive with over 15 years of experience scaling global post-sales teams across SaaS and enterprise tech. As VP of Global Customer Success at 8x8, he leads a 50+ person org spanning CS, partner success, operations, and enablement—building a modern engagement strategy to improve efficiency, accountability, and retention. He previously served as Director of CS Strategy & Operations at BirdEye and led global success at BlueJeans by Verizon, where he managed customer care for over 5,000 accounts. Jason brings a deep focus on operational rigor and outcome-based engagement across complex customer portfolios.
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Inspired by seeing customers trade invaluable advice with one another we believe that, now more than ever, those stories—lessons, ideas—need to be shared.
Inspired by seeing customers trade invaluable advice with one another we believe that, now more than ever, those stories—lessons, ideas—need to be shared.