Processor Disclosure
Last Modified: October 25, 2022
Planhat processors
When processing personal data relating to representatives of our customers, we consider ourselves controller. That means that processors used in relation to this data are not sub-processing any data for which our customers are controllers.
The following companies may process customer representative data, but not data relating to customer’s customers:
| Entity name | Processing activity | Entity location | Comment |
|---|---|---|---|
| Slack Technologies Ltd. | Collaboration and Communication | Ireland (hosting in EU and United States) | Optional sharing. Processes customer representative data if customer representative joins a Planhat slack channel. |
| Hubspot, Inc. | Customer and Contact Management | United States | Processes customer representative data in pre-sales phase. |
| The Rocket Science Group LLC d/b/a Mailchimp | Marketing, Contact Management | United States | Used to send notification to customer representatives through Planhat. |
| Jiminny, Inc. | Sales | US (EU hosting) | Optional use. Used for call analytics when an individual explicitly consents in the call. |
| Chili Piper, Inc. | Sales | US | Optional use. Used for meeting scheduling when an individual opts to book a meeting through a chili piper link. |
| Nitro, Inc. | Contract signature system | United States | Optional use. Processes customer representative data of signatory. |
| Juro Online Ltd. | Contract negoatiation and signature system | UK | Optional use. Processes customer representative data of signatory. |
| Juro Online Ltd. | Contract negoatiation and signature system | UK | Optional use. Processes customer representative data of signatory. |
| Plivo, Inc. | Authentication | United States | 2 factor authentication used when customer representatives log in. |
| ShelfFlip, inc. dba UserGems | Prospecting, Data Correction and Tracing | United States | Used for prospecting and updating contact information. |
