Thought Leadership

Hear from thought leaders across the Planhat community.

Thought Leadership

Hear from thought leaders across the Planhat community.

Thought Leadership

Hear from thought leaders across the Planhat community.

Thought Leadership

Hear from thought leaders across the Planhat community.

Spotlight

Panel Discussion

52 minute watch

Data-driven customer success: Powering customer retention in 2024

We've joined forces with Pendo to explore how CS teams can leverage data to retain and expand their customer base.

Ambera Cruz

Spotlight

Panel Discussion

1 hour watch

Navigating your CS career

Get started in CS or accelerate your career with tips from these CS experts

Christian Jakenfelds

Spotlight

Panel Discussion

52 minute watch

Data-driven customer success: Powering customer retention in 2024

We've joined forces with Pendo to explore how CS teams can leverage data to retain and expand their customer base.

Ambera Cruz

Spotlight

Panel Discussion

1 hour watch

Navigating your CS career

Get started in CS or accelerate your career with tips from these CS experts

Christian Jakenfelds

Spotlight

Panel Discussion

52 minute watch

Data-driven customer success: Powering customer retention in 2024

We've joined forces with Pendo to explore how CS teams can leverage data to retain and expand their customer base.

Ambera Cruz

Spotlight

Panel Discussion

1 hour watch

Navigating your CS career

Get started in CS or accelerate your career with tips from these CS experts

Christian Jakenfelds

Spotlight

Panel Discussion

52 minute watch

Data-driven customer success: Powering customer retention in 2024

We've joined forces with Pendo to explore how CS teams can leverage data to retain and expand their customer base.

Ambera Cruz

Spotlight

Panel Discussion

1 hour watch

Navigating your CS career

Get started in CS or accelerate your career with tips from these CS experts

Christian Jakenfelds

All Types
All Types
All Types
All Types

Guide

5 minute read

Being data-driven, are we there yet?

Ambera Cruz

Panel Discussion

52 minute watch

Data-driven customer success: Powering customer retention in 2024

Ambera Cruz

Product Update

3 minute read

Towards Workflow 2.0: Introducing Projects & Sequences

Alberto Lambert

Interview

35 minute listen

How to become the best CSM of the year

Tulasi Ryali

Product Update

3 minute read

Putting Tasks at the center

Alberto Lambert

Speaker Session

30 minute watch

Career options in Customer Success

Gurprem Sagoo

Panel Discussion

57 minute watch

What does it take to be a Head of Customer Success?

Christian Jakenfelds

Panel Discussion

1 hour watch

Navigating your CS career

Christian Jakenfelds

Partnership

5 minute read

How PushPress maximizes time and resources using a customer platform

Alexander Ehrensvärd

Guide

8 minute read

Roles in a Customer Success division

Alexander Ehrensvärd

Speaker Session

30 minute watch

How to get promoted as a CSM

Gurprem Sargoo

Guide

4 minute read

How are CSMs measured?

Jonas Terning

Guide

6 minute read

Customer success benchmarks

Christoffer von Berens

Guide

6 minute read

Customer Success Managers: A necessity for customer success

Jonas Terning

Guide

7 minute read

Customer success job description: Customer Success Manager

Jonas Terning

Guide

5 minute read

Being data-driven, are we there yet?

Ambera Cruz

Panel Discussion

52 minute watch

Data-driven customer success: Powering customer retention in 2024

Ambera Cruz

Product Update

3 minute read

Towards Workflow 2.0: Introducing Projects & Sequences

Alberto Lambert

Interview

35 minute listen

How to become the best CSM of the year

Tulasi Ryali

Product Update

3 minute read

Putting Tasks at the center

Alberto Lambert

Speaker Session

30 minute watch

Career options in Customer Success

Gurprem Sagoo

Panel Discussion

57 minute watch

What does it take to be a Head of Customer Success?

Christian Jakenfelds

Panel Discussion

1 hour watch

Navigating your CS career

Christian Jakenfelds

Partnership

5 minute read

How PushPress maximizes time and resources using a customer platform

Alexander Ehrensvärd

Guide

8 minute read

Roles in a Customer Success division

Alexander Ehrensvärd

Speaker Session

30 minute watch

How to get promoted as a CSM

Gurprem Sargoo

Guide

4 minute read

How are CSMs measured?

Jonas Terning

Guide

6 minute read

Customer success benchmarks

Christoffer von Berens

Guide

6 minute read

Customer Success Managers: A necessity for customer success

Jonas Terning

Guide

7 minute read

Customer success job description: Customer Success Manager

Jonas Terning

Guide

5 minute read

Being data-driven, are we there yet?

Ambera Cruz

Panel Discussion

52 minute watch

Data-driven customer success: Powering customer retention in 2024

Ambera Cruz

Product Update

3 minute read

Towards Workflow 2.0: Introducing Projects & Sequences

Alberto Lambert

Interview

35 minute listen

How to become the best CSM of the year

Tulasi Ryali

Product Update

3 minute read

Putting Tasks at the center

Alberto Lambert

Speaker Session

30 minute watch

Career options in Customer Success

Gurprem Sagoo

Panel Discussion

57 minute watch

What does it take to be a Head of Customer Success?

Christian Jakenfelds

Panel Discussion

1 hour watch

Navigating your CS career

Christian Jakenfelds

Partnership

5 minute read

How PushPress maximizes time and resources using a customer platform

Alexander Ehrensvärd

Guide

8 minute read

Roles in a Customer Success division

Alexander Ehrensvärd

Speaker Session

30 minute watch

How to get promoted as a CSM

Gurprem Sargoo

Guide

4 minute read

How are CSMs measured?

Jonas Terning

Guide

6 minute read

Customer success benchmarks

Christoffer von Berens

Guide

6 minute read

Customer Success Managers: A necessity for customer success

Jonas Terning

Guide

7 minute read

Customer success job description: Customer Success Manager

Jonas Terning

Guide

5 minute read

Being data-driven, are we there yet?

Ambera Cruz

Panel Discussion

52 minute watch

Data-driven customer success: Powering customer retention in 2024

Ambera Cruz

Product Update

3 minute read

Towards Workflow 2.0: Introducing Projects & Sequences

Alberto Lambert

Interview

35 minute listen

How to become the best CSM of the year

Tulasi Ryali

Product Update

3 minute read

Putting Tasks at the center

Alberto Lambert

Speaker Session

30 minute watch

Career options in Customer Success

Gurprem Sagoo

Panel Discussion

57 minute watch

What does it take to be a Head of Customer Success?

Christian Jakenfelds

Panel Discussion

1 hour watch

Navigating your CS career

Christian Jakenfelds

Partnership

5 minute read

How PushPress maximizes time and resources using a customer platform

Alexander Ehrensvärd

Guide

8 minute read

Roles in a Customer Success division

Alexander Ehrensvärd

Speaker Session

30 minute watch

How to get promoted as a CSM

Gurprem Sargoo

Guide

4 minute read

How are CSMs measured?

Jonas Terning

Guide

6 minute read

Customer success benchmarks

Christoffer von Berens

Guide

6 minute read

Customer Success Managers: A necessity for customer success

Jonas Terning

Guide

7 minute read

Customer success job description: Customer Success Manager

Jonas Terning

Articles
Articles
Articles
Articles

Nothing here yet!

Nothing here yet!

Nothing here yet!

Nothing here yet!

Guide

5 minute read

Being data-driven, are we there yet?

Ambera Cruz

Product Update

3 minute read

Towards Workflow 2.0: Introducing Projects & Sequences

Alberto Lambert

Product Update

3 minute read

Putting Tasks at the center

Alberto Lambert

Partnership

5 minute read

How PushPress maximizes time and resources using a customer platform

Alexander Ehrensvärd

Guide

8 minute read

Roles in a Customer Success division

Alexander Ehrensvärd

Guide

4 minute read

How are CSMs measured?

Jonas Terning

Guide

6 minute read

Customer success benchmarks

Christoffer von Berens

Guide

6 minute read

Customer Success Managers: A necessity for customer success

Jonas Terning

Guide

7 minute read

Customer success job description: Customer Success Manager

Jonas Terning

Guide

5 minute read

Being data-driven, are we there yet?

Ambera Cruz

Product Update

3 minute read

Towards Workflow 2.0: Introducing Projects & Sequences

Alberto Lambert

Product Update

3 minute read

Putting Tasks at the center

Alberto Lambert

Partnership

5 minute read

How PushPress maximizes time and resources using a customer platform

Alexander Ehrensvärd

Guide

8 minute read

Roles in a Customer Success division

Alexander Ehrensvärd

Guide

4 minute read

How are CSMs measured?

Jonas Terning

Guide

6 minute read

Customer success benchmarks

Christoffer von Berens

Guide

6 minute read

Customer Success Managers: A necessity for customer success

Jonas Terning

Guide

7 minute read

Customer success job description: Customer Success Manager

Jonas Terning

Guide

5 minute read

Being data-driven, are we there yet?

Ambera Cruz

Product Update

3 minute read

Towards Workflow 2.0: Introducing Projects & Sequences

Alberto Lambert

Product Update

3 minute read

Putting Tasks at the center

Alberto Lambert

Partnership

5 minute read

How PushPress maximizes time and resources using a customer platform

Alexander Ehrensvärd

Guide

8 minute read

Roles in a Customer Success division

Alexander Ehrensvärd

Guide

4 minute read

How are CSMs measured?

Jonas Terning

Guide

6 minute read

Customer success benchmarks

Christoffer von Berens

Guide

6 minute read

Customer Success Managers: A necessity for customer success

Jonas Terning

Guide

7 minute read

Customer success job description: Customer Success Manager

Jonas Terning

Guide

5 minute read

Being data-driven, are we there yet?

Ambera Cruz

Product Update

3 minute read

Towards Workflow 2.0: Introducing Projects & Sequences

Alberto Lambert

Product Update

3 minute read

Putting Tasks at the center

Alberto Lambert

Partnership

5 minute read

How PushPress maximizes time and resources using a customer platform

Alexander Ehrensvärd

Guide

8 minute read

Roles in a Customer Success division

Alexander Ehrensvärd

Guide

4 minute read

How are CSMs measured?

Jonas Terning

Guide

6 minute read

Customer success benchmarks

Christoffer von Berens

Guide

6 minute read

Customer Success Managers: A necessity for customer success

Jonas Terning

Guide

7 minute read

Customer success job description: Customer Success Manager

Jonas Terning

Webinars
Webinars
Webinars
Webinars

Nothing here yet!

Nothing here yet!

Nothing here yet!

Nothing here yet!

Panel Discussion

52 minute watch

Data-driven customer success: Powering customer retention in 2024

Ambera Cruz

Speaker Session

30 minute watch

Career options in Customer Success

Gurprem Sagoo

Panel Discussion

57 minute watch

What does it take to be a Head of Customer Success?

Christian Jakenfelds

Panel Discussion

1 hour watch

Navigating your CS career

Christian Jakenfelds

Speaker Session

30 minute watch

How to get promoted as a CSM

Gurprem Sargoo

Panel Discussion

52 minute watch

Data-driven customer success: Powering customer retention in 2024

Ambera Cruz

Speaker Session

30 minute watch

Career options in Customer Success

Gurprem Sagoo

Panel Discussion

57 minute watch

What does it take to be a Head of Customer Success?

Christian Jakenfelds

Panel Discussion

1 hour watch

Navigating your CS career

Christian Jakenfelds

Speaker Session

30 minute watch

How to get promoted as a CSM

Gurprem Sargoo

Panel Discussion

52 minute watch

Data-driven customer success: Powering customer retention in 2024

Ambera Cruz

Speaker Session

30 minute watch

Career options in Customer Success

Gurprem Sagoo

Panel Discussion

57 minute watch

What does it take to be a Head of Customer Success?

Christian Jakenfelds

Panel Discussion

1 hour watch

Navigating your CS career

Christian Jakenfelds

Speaker Session

30 minute watch

How to get promoted as a CSM

Gurprem Sargoo

Panel Discussion

52 minute watch

Data-driven customer success: Powering customer retention in 2024

Ambera Cruz

Speaker Session

30 minute watch

Career options in Customer Success

Gurprem Sagoo

Panel Discussion

57 minute watch

What does it take to be a Head of Customer Success?

Christian Jakenfelds

Panel Discussion

1 hour watch

Navigating your CS career

Christian Jakenfelds

Speaker Session

30 minute watch

How to get promoted as a CSM

Gurprem Sargoo

Podcasts
Podcasts
Podcasts
Podcasts

Nothing here yet!

Nothing here yet!

Nothing here yet!

Nothing here yet!

Interview

35 minute listen

How to become the best CSM of the year

Tulasi Ryali

Interview

35 minute listen

How to become the best CSM of the year

Tulasi Ryali

Interview

35 minute listen

How to become the best CSM of the year

Tulasi Ryali

Interview

35 minute listen

How to become the best CSM of the year

Tulasi Ryali