Thought Leadership
Hear from thought leaders across the Planhat community.
Thought Leadership
Hear from thought leaders across the Planhat community.
Thought Leadership
Hear from thought leaders across the Planhat community.
Thought Leadership
Hear from thought leaders across the Planhat community.
Spotlight
Panel Discussion
•
30 minutes
Community in motion
In our upcoming CSM Corner session, we'll explore how modern professional communities are transforming from optional networks into essential business accelerators.
Gurprem Sagoo
Spotlight
Panel Discussion
•
30 minute watch
Branching out: Exploring the roles of Customer Success
As Customer Success professionals, career growth doesn’t always follow the traditional path to leadership. In this webinar, we’ll discuss how to leverage your existing skills to thrive in these diverse opportunities.
Katie Culp
Spotlight
Panel Discussion
•
30 minutes
Community in motion
In our upcoming CSM Corner session, we'll explore how modern professional communities are transforming from optional networks into essential business accelerators.
Gurprem Sagoo
Spotlight
Panel Discussion
•
30 minute watch
Branching out: Exploring the roles of Customer Success
As Customer Success professionals, career growth doesn’t always follow the traditional path to leadership. In this webinar, we’ll discuss how to leverage your existing skills to thrive in these diverse opportunities.
Katie Culp
Spotlight
Panel Discussion
•
30 minutes
Community in motion
In our upcoming CSM Corner session, we'll explore how modern professional communities are transforming from optional networks into essential business accelerators.
Gurprem Sagoo
Spotlight
Panel Discussion
•
30 minute watch
Branching out: Exploring the roles of Customer Success
As Customer Success professionals, career growth doesn’t always follow the traditional path to leadership. In this webinar, we’ll discuss how to leverage your existing skills to thrive in these diverse opportunities.
Katie Culp
Spotlight
Panel Discussion
•
30 minutes
Community in motion
In our upcoming CSM Corner session, we'll explore how modern professional communities are transforming from optional networks into essential business accelerators.
Gurprem Sagoo
Spotlight
Panel Discussion
•
30 minute watch
Branching out: Exploring the roles of Customer Success
As Customer Success professionals, career growth doesn’t always follow the traditional path to leadership. In this webinar, we’ll discuss how to leverage your existing skills to thrive in these diverse opportunities.
Katie Culp
Panel Discussion
•
30 minutes
Community in motion
Gurprem Sagoo
Panel Discussion
•
30 minute watch
Branching out: Exploring the roles of Customer Success
Katie Culp
Guide
•
8 minute read
Implementing Customer Success Software: Step-by-Step Guide
Ambera Cruz
Guide
•
5 minute read
Being data-driven, are we there yet?
Ambera Cruz
Panel Discussion
•
52 minute watch
Data-driven customer success: Powering customer retention in 2024
Ambera Cruz
Product Update
•
3 minute read
Towards Workflow 2.0: Introducing Projects & Sequences
Alberto Lambert
Interview
•
35 minute listen
How to become the best CSM of the year
Tulasi Ryali
Product Update
•
3 minute read
Putting Tasks at the center
Alberto Lambert
Speaker Session
•
30 minute watch
Career options in CS
Gurprem Sagoo
Panel Discussion
•
57 minute watch
What does it take to be a Head of Customer Success?
Christian Jakenfelds
Panel Discussion
•
1 hour watch
CS Career Navigation
Christian Jakenfelds
Partnership
•
5 minute read
How PushPress Saves Time & Resources with Customer Platform
Alexander Ehrensvärd
Guide
•
8 minute read
Roles in a Customer Success division
Alexander Ehrensvärd
Speaker Session
•
30 minute watch
How to get promoted as a CSM
Gurprem Sargoo
Guide
•
4 minute read
How are CSMs measured?
Jonas Terning
Guide
•
6 minute read
Customer success benchmarks
Christoffer von Berens
Guide
•
6 minute read
Customer Success Managers: A necessity for customer success
Jonas Terning
Guide
•
7 minute read
Customer success job description: Customer Success Manager
Jonas Terning
Panel Discussion
•
30 minutes
Community in motion
Gurprem Sagoo
Panel Discussion
•
30 minute watch
Branching out: Exploring the roles of Customer Success
Katie Culp
Guide
•
8 minute read
Implementing Customer Success Software: Step-by-Step Guide
Ambera Cruz
Guide
•
5 minute read
Being data-driven, are we there yet?
Ambera Cruz
Panel Discussion
•
52 minute watch
Data-driven customer success: Powering customer retention in 2024
Ambera Cruz
Product Update
•
3 minute read
Towards Workflow 2.0: Introducing Projects & Sequences
Alberto Lambert
Interview
•
35 minute listen
How to become the best CSM of the year
Tulasi Ryali
Product Update
•
3 minute read
Putting Tasks at the center
Alberto Lambert
Speaker Session
•
30 minute watch
Career options in CS
Gurprem Sagoo
Panel Discussion
•
57 minute watch
What does it take to be a Head of Customer Success?
Christian Jakenfelds
Panel Discussion
•
1 hour watch
CS Career Navigation
Christian Jakenfelds
Partnership
•
5 minute read
How PushPress Saves Time & Resources with Customer Platform
Alexander Ehrensvärd
Guide
•
8 minute read
Roles in a Customer Success division
Alexander Ehrensvärd
Speaker Session
•
30 minute watch
How to get promoted as a CSM
Gurprem Sargoo
Guide
•
4 minute read
How are CSMs measured?
Jonas Terning
Guide
•
6 minute read
Customer success benchmarks
Christoffer von Berens
Guide
•
6 minute read
Customer Success Managers: A necessity for customer success
Jonas Terning
Guide
•
7 minute read
Customer success job description: Customer Success Manager
Jonas Terning
Panel Discussion
•
30 minutes
Community in motion
Gurprem Sagoo
Panel Discussion
•
30 minute watch
Branching out: Exploring the roles of Customer Success
Katie Culp
Guide
•
8 minute read
Implementing Customer Success Software: Step-by-Step Guide
Ambera Cruz
Guide
•
5 minute read
Being data-driven, are we there yet?
Ambera Cruz
Panel Discussion
•
52 minute watch
Data-driven customer success: Powering customer retention in 2024
Ambera Cruz
Product Update
•
3 minute read
Towards Workflow 2.0: Introducing Projects & Sequences
Alberto Lambert
Interview
•
35 minute listen
How to become the best CSM of the year
Tulasi Ryali
Product Update
•
3 minute read
Putting Tasks at the center
Alberto Lambert
Speaker Session
•
30 minute watch
Career options in CS
Gurprem Sagoo
Panel Discussion
•
57 minute watch
What does it take to be a Head of Customer Success?
Christian Jakenfelds
Panel Discussion
•
1 hour watch
CS Career Navigation
Christian Jakenfelds
Partnership
•
5 minute read
How PushPress Saves Time & Resources with Customer Platform
Alexander Ehrensvärd
Guide
•
8 minute read
Roles in a Customer Success division
Alexander Ehrensvärd
Speaker Session
•
30 minute watch
How to get promoted as a CSM
Gurprem Sargoo
Guide
•
4 minute read
How are CSMs measured?
Jonas Terning
Guide
•
6 minute read
Customer success benchmarks
Christoffer von Berens
Guide
•
6 minute read
Customer Success Managers: A necessity for customer success
Jonas Terning
Guide
•
7 minute read
Customer success job description: Customer Success Manager
Jonas Terning
Panel Discussion
•
30 minutes
Community in motion
Gurprem Sagoo
Panel Discussion
•
30 minute watch
Branching out: Exploring the roles of Customer Success
Katie Culp
Guide
•
8 minute read
Implementing Customer Success Software: Step-by-Step Guide
Ambera Cruz
Guide
•
5 minute read
Being data-driven, are we there yet?
Ambera Cruz
Panel Discussion
•
52 minute watch
Data-driven customer success: Powering customer retention in 2024
Ambera Cruz
Product Update
•
3 minute read
Towards Workflow 2.0: Introducing Projects & Sequences
Alberto Lambert
Interview
•
35 minute listen
How to become the best CSM of the year
Tulasi Ryali
Product Update
•
3 minute read
Putting Tasks at the center
Alberto Lambert
Speaker Session
•
30 minute watch
Career options in CS
Gurprem Sagoo
Panel Discussion
•
57 minute watch
What does it take to be a Head of Customer Success?
Christian Jakenfelds
Panel Discussion
•
1 hour watch
CS Career Navigation
Christian Jakenfelds
Partnership
•
5 minute read
How PushPress Saves Time & Resources with Customer Platform
Alexander Ehrensvärd
Guide
•
8 minute read
Roles in a Customer Success division
Alexander Ehrensvärd
Speaker Session
•
30 minute watch
How to get promoted as a CSM
Gurprem Sargoo
Guide
•
4 minute read
How are CSMs measured?
Jonas Terning
Guide
•
6 minute read
Customer success benchmarks
Christoffer von Berens
Guide
•
6 minute read
Customer Success Managers: A necessity for customer success
Jonas Terning
Guide
•
7 minute read
Customer success job description: Customer Success Manager
Jonas Terning
Articles
Articles
Articles
Articles
Nothing here yet!
Nothing here yet!
Nothing here yet!
Nothing here yet!
Guide
•
8 minute read
Implementing Customer Success Software: Step-by-Step Guide
Ambera Cruz
Guide
•
5 minute read
Being data-driven, are we there yet?
Ambera Cruz
Product Update
•
3 minute read
Towards Workflow 2.0: Introducing Projects & Sequences
Alberto Lambert
Product Update
•
3 minute read
Putting Tasks at the center
Alberto Lambert
Partnership
•
5 minute read
How PushPress Saves Time & Resources with Customer Platform
Alexander Ehrensvärd
Guide
•
8 minute read
Roles in a Customer Success division
Alexander Ehrensvärd
Guide
•
4 minute read
How are CSMs measured?
Jonas Terning
Guide
•
6 minute read
Customer success benchmarks
Christoffer von Berens
Guide
•
6 minute read
Customer Success Managers: A necessity for customer success
Jonas Terning
Guide
•
7 minute read
Customer success job description: Customer Success Manager
Jonas Terning
Guide
•
8 minute read
Implementing Customer Success Software: Step-by-Step Guide
Ambera Cruz
Guide
•
5 minute read
Being data-driven, are we there yet?
Ambera Cruz
Product Update
•
3 minute read
Towards Workflow 2.0: Introducing Projects & Sequences
Alberto Lambert
Product Update
•
3 minute read
Putting Tasks at the center
Alberto Lambert
Partnership
•
5 minute read
How PushPress Saves Time & Resources with Customer Platform
Alexander Ehrensvärd
Guide
•
8 minute read
Roles in a Customer Success division
Alexander Ehrensvärd
Guide
•
4 minute read
How are CSMs measured?
Jonas Terning
Guide
•
6 minute read
Customer success benchmarks
Christoffer von Berens
Guide
•
6 minute read
Customer Success Managers: A necessity for customer success
Jonas Terning
Guide
•
7 minute read
Customer success job description: Customer Success Manager
Jonas Terning
Guide
•
8 minute read
Implementing Customer Success Software: Step-by-Step Guide
Ambera Cruz
Guide
•
5 minute read
Being data-driven, are we there yet?
Ambera Cruz
Product Update
•
3 minute read
Towards Workflow 2.0: Introducing Projects & Sequences
Alberto Lambert
Product Update
•
3 minute read
Putting Tasks at the center
Alberto Lambert
Partnership
•
5 minute read
How PushPress Saves Time & Resources with Customer Platform
Alexander Ehrensvärd
Guide
•
8 minute read
Roles in a Customer Success division
Alexander Ehrensvärd
Guide
•
4 minute read
How are CSMs measured?
Jonas Terning
Guide
•
6 minute read
Customer success benchmarks
Christoffer von Berens
Guide
•
6 minute read
Customer Success Managers: A necessity for customer success
Jonas Terning
Guide
•
7 minute read
Customer success job description: Customer Success Manager
Jonas Terning
Guide
•
8 minute read
Implementing Customer Success Software: Step-by-Step Guide
Ambera Cruz
Guide
•
5 minute read
Being data-driven, are we there yet?
Ambera Cruz
Product Update
•
3 minute read
Towards Workflow 2.0: Introducing Projects & Sequences
Alberto Lambert
Product Update
•
3 minute read
Putting Tasks at the center
Alberto Lambert
Partnership
•
5 minute read
How PushPress Saves Time & Resources with Customer Platform
Alexander Ehrensvärd
Guide
•
8 minute read
Roles in a Customer Success division
Alexander Ehrensvärd
Guide
•
4 minute read
How are CSMs measured?
Jonas Terning
Guide
•
6 minute read
Customer success benchmarks
Christoffer von Berens
Guide
•
6 minute read
Customer Success Managers: A necessity for customer success
Jonas Terning
Guide
•
7 minute read
Customer success job description: Customer Success Manager
Jonas Terning
Webinars
Webinars
Webinars
Webinars
Nothing here yet!
Nothing here yet!
Nothing here yet!
Nothing here yet!
Panel Discussion
•
30 minutes
Community in motion
Gurprem Sagoo
Panel Discussion
•
30 minute watch
Branching out: Exploring the roles of Customer Success
Katie Culp
Panel Discussion
•
52 minute watch
Data-driven customer success: Powering customer retention in 2024
Ambera Cruz
Speaker Session
•
30 minute watch
Career options in CS
Gurprem Sagoo
Panel Discussion
•
57 minute watch
What does it take to be a Head of Customer Success?
Christian Jakenfelds
Panel Discussion
•
1 hour watch
CS Career Navigation
Christian Jakenfelds
Speaker Session
•
30 minute watch
How to get promoted as a CSM
Gurprem Sargoo
Panel Discussion
•
30 minutes
Community in motion
Gurprem Sagoo
Panel Discussion
•
30 minute watch
Branching out: Exploring the roles of Customer Success
Katie Culp
Panel Discussion
•
52 minute watch
Data-driven customer success: Powering customer retention in 2024
Ambera Cruz
Speaker Session
•
30 minute watch
Career options in CS
Gurprem Sagoo
Panel Discussion
•
57 minute watch
What does it take to be a Head of Customer Success?
Christian Jakenfelds
Panel Discussion
•
1 hour watch
CS Career Navigation
Christian Jakenfelds
Speaker Session
•
30 minute watch
How to get promoted as a CSM
Gurprem Sargoo
Panel Discussion
•
30 minutes
Community in motion
Gurprem Sagoo
Panel Discussion
•
30 minute watch
Branching out: Exploring the roles of Customer Success
Katie Culp
Panel Discussion
•
52 minute watch
Data-driven customer success: Powering customer retention in 2024
Ambera Cruz
Speaker Session
•
30 minute watch
Career options in CS
Gurprem Sagoo
Panel Discussion
•
57 minute watch
What does it take to be a Head of Customer Success?
Christian Jakenfelds
Panel Discussion
•
1 hour watch
CS Career Navigation
Christian Jakenfelds
Speaker Session
•
30 minute watch
How to get promoted as a CSM
Gurprem Sargoo