Privacy Policy

Introduction

Thank you for visiting Planhat. Please read our Terms of Service and this Privacy Policy carefully, as you must agree to both documents in order to have permission to use our Service.

Definitions

Throughout this document, we may use certain words or phrases, and it is important that you understand the meaning of them. The following is a non-exhaustive list of definitions of words and phrases found in this document:

• “Planhat” refers to our company, known as “Planhat AB”; our Site; our Service; or a combination of all or some of the preceding definitions, depending on the context in which the word is used

• “Service” refers to the services that we provide through our Site, including our Customer Success Platform and our Site itself

• “Site” refers to our website, www.planhat.com

• “User” refers to anyone who uses our Service, including general visitors to our Site

• “You” refers to you, the person who is governed by this Privacy Policy

Information Collected

Identifying Information

We collect certain personal information from you when you sign up to our Service that can be used to identify you, such as your name, e-mail address, billing address, telephone number, product usage, and any other information that we deem necessary for the provision of our Service to you or which you provide to us voluntarily. The information we collect from you to the extent that it is private is disclosed only in accordance with our Terms of Service and/or this Privacy Policy.

Non-Identifying Information

Whenever you visit our Site, we may collect non-identifying information from you, such as your IP address, referring URL, browser, operating system, cookie information, and Internet Service Provider. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, this information alone cannot usually be used to identify you.

Use of your information

We may use your information to:

• Provide, operate, and maintain our Services

• Improve, personalize, and expand our Services

• Understand and analyze how you use our Services

• Develop new products, services, features, and functionality

• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes

• Send you text messages and push notifications

• Perform any other function that we believe in good faith is necessary to protect the security or proper functioning of our Site or Service


• For compliance purposes, including enforcing our Terms of Service, or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency

Legal basis for processing personal information

Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

However, we will normally collect personal information from you only (i) where the processing is in our legitimate interests and not overridden by your rights; or (ii) where we have your consent to do so. We have a legitimate interest in operating our Services and communicating with you as necessary to provide these Services, for example when responding to your queries, improving our platform, undertaking marketing, or for the purposes of detecting or preventing illegal activities.

Your California privacy rights

Planhat permits residents of California to use its Service. Therefore, it is the intent of Planhat to comply with the California Business and Professions Code §§ 22575-22579. If you are a California resident you may request certain information regarding our disclosure of personal information to any third parties for their direct marketing purposes. Various provisions throughout this Privacy Policy address requirements of the Californian privacy statutes. In summary, you must presume that we collect electronic information from all visitors. You may contact us at support@planhat.com with any questions.

Your European privacy rights

Personal information. References to “personal information” in this Privacy Policy are equivalent to “personal data” governed by European data protection legislation.

Controller, Data Protection Officer and EU Representative. Planhat AB is the controller of your personal information covered by this Privacy Policy for purposes of European data protection legislation and you can contact us and our Data Protection Officer using the contact details listed below:

Email: support@planhat.com

Our EU representative is:

Planhat AB, c/o PE Accounting, BOX 90255, 12024, Stockholm, Sweden

International transfer

Your information may be transferred to—and maintained on—computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Amendments

We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and e-mail you to inform you that there has been an amendment. Your continued use of our Service shall constitute your acceptance of any such amendments.