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AI Model Hub

AI Model Hub feature shown in the Planhat platform

AI Model Hub

AI built for choice and control

With Planhat’s AI Model Hub, you can choose the right model for every use case — whether that’s OpenAI, Gemini, Anthropic, or your own custom LLM. Use Planhat-managed connections for speed and simplicity, or connect your own to unlock access to a broader set of models within our AI Automations. Choose models based on performance, compliance, or cost — and switch anytime without disrupting your setup.

AI Model Hub

AI built for choice and control

With Planhat’s AI Model Hub, you can choose the right model for every use case — whether that’s OpenAI, Gemini, Anthropic, or your own custom LLM. Use Planhat-managed connections for speed and simplicity, or connect your own to unlock access to a broader set of models within our AI Automations. Choose models based on performance, compliance, or cost — and switch anytime without disrupting your setup.

01

Choose the Right Model for Every Task

Optimize performance, cost, and quality by choosing the best LLM for each use case—from summarizing emails to analyzing customer risk. Switch seamlessly between models from Claude or Gemini without affecting workflows.

01

Choose the Right Model for Every Task

Optimize performance, cost, and quality by choosing the best LLM for each use case—from summarizing emails to analyzing customer risk. Switch seamlessly between models from Claude or Gemini without affecting workflows.

02

Bring Your Own Model

Maintain full control over your data and security by connecting your own LLM to Planhat — ideal for organizations with existing model infrastructure and the need to manage usage on their terms.

02

Bring Your Own Model

Maintain full control over your data and security by connecting your own LLM to Planhat — ideal for organizations with existing model infrastructure and the need to manage usage on their terms.

03

Out-of-the-Box AI

Skip the complexity of setting up your own AI infrastructure — Planhat’s AI Model Hub gives you instant access to pre-integrated, best-in-class LLMs out of the box. Start building AI-powered workflows in minutes, with no setup or configuration required.

What's new

View Changelog

Track sequence progress and outcomes with Workflow Mode

Sep 14

Target low adoption accounts with AI powered outreach

Sep 11

Triage inbound inquiries with an AI shared inbox

Sep 10

Schedule send windows for Automation email steps

Sep 9

Follow up on NPS responses automatically using a new template

Sep 8

Enrol users into a multi-language onboarding sequence using a template

Sep 6

Duplicate steps on the Automations canvas

Sep 4

Pause an Automation until a condition is met

Sep 3

What's new

Changelog

Track sequence progress and outcomes with Workflow Mode

Target low adoption accounts with AI powered outreach

Triage inbound inquiries with an AI shared inbox

Schedule send windows for Automation email steps

Follow up on NPS responses automatically using a new template

Enrol users into a multi-language onboarding sequence using a template

Duplicate steps on the Automations canvas

Pause an Automation until a condition is met

Set exit criteria to remove records from a running Automation

Build email sequences within Automations and trigger them from any model

Define your own utilization metrics in the Utilization widget

Coworker in multiplayer sessions

Discover the full power of AI Model Hub

Discover the full power of AI Model Hub

Discover the full power of AI Model Hub

Request a Demo

Why Your Customer Collaboration is Broken

Natalie Kwong

In Perspective

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Point of View

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Tools

Why Your Customer Collaboration is Broken

Natalie Kwong

In Perspective

/

Point of View

/

Tools

Why Your Customer Collaboration is Broken

Natalie Kwong

In Perspective

/

Point of View

/

Tools

How to Treat Your New Colleague—The LLM

Julia Sommarlund

In Perspective

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Point of View

/

Artificial Intelligence

How to Treat Your New Colleague—The LLM

Julia Sommarlund

In Perspective

/

Point of View

/

Artificial Intelligence

How to Treat Your New Colleague—The LLM

Julia Sommarlund

In Perspective

/

Point of View

/

Artificial Intelligence

Retention Should Never Be a Surprise

Victor Ivarsson

Expert Advice

/

Guide

/

Renewals

Retention Should Never Be a Surprise

Victor Ivarsson

Expert Advice

/

Guide

/

Renewals

Retention Should Never Be a Surprise

Victor Ivarsson

Expert Advice

/

Guide

/

Renewals

FAQ

FAQ

FAQ

What is the AI Model Hub and why does it matter for organisations using multiple AI tools?

How does the AI Model Hub make generic LLMs contextually aware of a specific customer?

How does the Model Hub reduce the operational burden on commercial and RevOps teams?

How does the Model Hub enable faster, more proactive commercial operations?

How does Planhat ensure enterprise sovereignty and governance across all connected AI models?

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Project Profitability

Time Tracking & Timesheets

Resource Management

Project Management

B2B CRM

Agentic Sales CRM

Recognized as a world-leader by

950+ reviews

Planhat is built to keep your data safe. We put privacy and security front and centre, so you don’t have to.

Know them. Grow them.

© 2026 Planhat inc.

Status

Terms of Service

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Cookie Policy

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planhat

About

Careers

Press

Contact

Legal

Security

Capabilities

Data

Intelligence

Collaboration

Action

Governance

Integrations

Features

Solutions

Sales CRM Software

Customer Success Platform

Professional Services Software

Customer Success RFP Template

AI Deployment

Cisco 360

Processes

Resources

Pricing

Editorial

Events

Partners

Help Center

Developers

Customers

Our Impact

Planhat for Enterprise

Planhat for Scale Ups

Planhat for Start Ups

Planhat for SaaS

Planhat for IT

Planhat for Security

Guides

Services Automation

Project Profitability

Time Tracking & Timesheets

Resource Management

Project Management

B2B CRM

Agentic Sales CRM

Recognized as a world-leader by

950+ reviews

Planhat is built to keep your data safe. We put privacy and security front and centre, so you don’t have to.

Know them. Grow them.

© 2026 Planhat inc.

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