Amplitude provides the behavioral truth of how users interact with your software; Planhat provides the execution layer to act on those signals. By establishing a real-time event stream, teams transform raw product events into actionable customer context that protects recurring revenue and fuels portfolio growth.

Unlock the power of Amplitude with planhat

Improve net revenue retention

Identify at-risk accounts before they manifest as churn by using real-time behavioral data. Planhat ingests Amplitude events to update Health Scores and trigger churn alerts the moment product engagement patterns shift.

Shorten time to value

Accelerate onboarding by mapping implementation milestones directly to behavioral events. Implementation teams track initial logins and feature engagement in real-time, allowing them to verify implementation completion without manual status checks.

Increase process governance

Standardize how teams respond to product engagement across the portfolio. Planhat applies structured workflows and Playbooks to your Amplitude event stream, ensuring every account owner follows the same follow-through model when critical user behaviors are detected.

Improve commercial predictability

Base revenue forecasts on objective adoption metrics rather than anecdotal sentiment. Combine Amplitude event signals with commercial context in Planhat to identify high-potential upsell opportunities and renewal risks with quantitative precision.

Seamlessly integrate Planhat & Amplitude

Seamlessly integrate Planhat & Amplitude

Seamlessly integrate Planhat & Amplitude

how it works

Flow & configuration

01

01 - CONNECTED

Establish authentication as a streaming destination

Authorized administrators connect the integration by copying the Planhat Tenant Token and configuring Planhat as an Amplitude Event Streaming Destination. This establishes a secure, continuous bridge for event delivery in near real-time.

02

01 - CONNECTED

Define identity matching and object mapping

Map Amplitude user_id or email properties to Planhat End User externalId to maintain record integrity. The integration supports linking streamed events to Companies, End Users, Assets, or Projects to ensure behavioral signals land in the correct commercial context.

03

01 - CONNECTED

Filter events and data types

Use the "Send Events" filter within Amplitude to select specific behavioral signals—such as clicks or page views—to ingest into Planhat. These arrive as User Activities for individual tracking or Custom Metrics for portfolio-level health analysis, subject to a maximum event size of 1 MB.

04

01 - CONNECTED

Execute real-time and historical syncing

Inbound data flows continuously from Amplitude to Planhat, allowing for immediate visibility into user activity. During initial setup, users can backfill historical engagement data to establish adoption baselines across existing customer profiles.

05

01 - CONNECTED

Automate record updates

Enable the auto-creation of End Users in Planhat when new activity arrives from unrecognized Amplitude identifiers. This ensures contact lists remain current as new users engage with the product, without requiring manual record creation or reconciliation.

FAQ

FAQ

How quickly can we connect Amplitude to Planhat and start syncing behavioral events?
How does Planhat aggregate Amplitude user events into account-level insights?
How can Amplitude behavioral cohorts trigger proactive playbooks in Planhat?
How does Planhat handle the massive event volume from Amplitude without data noise?
How does Amplitude data drive objective health and revenue intelligence?