Jira
Stay close to customer feedback and streamline bug reports
Overview
Sync issues and tickets with Planhat in real-time.
How it works
Fetch bugs and feature requests from Core and Software projects as Planhat Issues as soon as they are created and push updates made in Planhat across multiple Jira projects simultaneously. Fetch issues from Service Desk as customer-facing Conversations of type Ticket. Both tickets and issues are synced near-instantaneously between Planhat and Jira.
Configure
Authorized Planhat users can connect the Jira integration using the Integrate tab. For a step-by-step setup guide, see our Help Center. Note that you will need to have the requisite access permissions in Jira to initiate the connection.
