Jeff Poteracki — A lot of it comes down to having customers think of you as an extension of their team, so really understanding what their needs are, what their challenges are in helping develop solutions around that, as well as being a guide in this ever evolving and complex landscape.

Kelly Poydence — Before Planhat I was not being as efficient as I could be because I was spending my time piecing together sources of information from many different platforms. Previously, just even conducting a quarterly business review or a partner review, I was having to pull from multiple different sources, put decks together, do all of that manual work just to have a conversation with the customer on opportunities or challenges or trends that I was seeing. All of that can be done in a matter of minutes within Planhat.

Jennifer Schaen — So we're able to analyse our business, we're able to see what customers are successful, we're able to see what customers might need, a little nudge, what customers might need extra attention. We are able to sort of see the future of our business and go to customers with insights that they otherwise wouldn't get from us.

Pam Dickson Fishman — The automation that Planhat brings our customer experience organisation has allowed us to truly be proactive with our customers. Shifting away from the administrative and reactive mindset and into the strategic and innovative mindset that we strive to achieve with all of our customers.