Bridging the Product Gap

Bridging the Product Gap

Bridging the Product Gap

Bridging the Product Gap

In a series of interviews, Customer Success Leaders from advertising automation giant Basis Technologies share how Planhat has impacted on the business.

In a series of interviews, Customer Success Leaders from advertising automation giant Basis Technologies share how Planhat has impacted on the business.

Mar 11, 2025

March 11, 2025

3/11/25

3/11/25

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Senior Customer Success Manager

Basis Technologies

Jeff is a Senior Customer Success Manager at Basis Technologies, where he combines technical acumen with customer-facing experience to drive platform adoption and business outcomes. With nearly a decade in programmatic advertising, including five years at Centro and earlier roles at KSM, he brings strong expertise in media strategy, digital platforms, and DSP technology. Jeff has spent the last four years in customer success roles, building trusted partnerships with enterprise clients and delivering consultative guidance—and is known for his collaborative style and educator mindset.

An abstract render of a Planhat customer profile, including timeseries data and interaction records from Jira and Salesforce.

Thought-leading customer-centric content, direct to your inbox every month.

An abstract render of a Planhat customer profile, including timeseries data and interaction records from Jira and Salesforce.

Thought-leading customer-centric content, direct to your inbox every month.

Thought-leading customer-centric content, direct to your inbox every month.

Thought-leading customer-centric content, direct to your inbox every month.