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The two companies are uniting to provide a new way for customer experience teams to blend powerful customer data and on-point customer education to impact customer onboarding, adoption, retention, and growth.
With this collaboration, LearnUpon and Planhat aim to help businesses build a leading customer experience ecosystem. Core to this partnership is the ability to connect solutions, allowing for seamless data exchange and automated delivery of targeted education throughout every stage of the customer journey.
The partnership between LearnUpon and Planhat comes at a pivotal moment as more organizations adopt customer education initiatives. According to LearnUpon’s latest State of Learning Report, 71% of learning leaders are prioritizing customer retention as a key measure of successful training programs. This collaboration is designed to help companies excel in customer education and achieve critical key performance indicators (KPIs), driving meaningful business outcomes in retention and satisfaction.
This announcement also follows the recent launch of LearnUpon’s next-generation product for customer education; LearnUpon Anywhere, as well as Planhat’s upgraded next-generation CRM, creating a compelling offering for companies with a focus on customer education across the entire customer journey.
LearnUpon helps businesses deliver online learning to employees, customers and partners. By championing simple, learner-centric experiences and results-focused support, we make it easy for businesses to deliver learning that impacts what matters: performance, retention and growth.
