Customer Handovers

Customer Handovers

Customer Handovers

Why it matters

Handovers are high-risk moments - a clear process keeps continuity and builds trust.

Handovers are high-risk moments - a clear process keeps continuity and builds trust.

Handovers are high-risk moments - a clear process keeps continuity and builds trust.

Challenges

All the customer context lives scattered across emails, CRM, tickets and sales anecdotes. Owners change and information falls through the cracks as prospect becomes customer.

How Planhat Helps

Shared Inbox

Shared Inbox

Shared Inbox

Sales and Customer Success Centralize conversations, deals, tickets, and notes into a single AI-synthesised source of truth—eliminating cross-functional context loss.

Immediate Onboarding

Immediate Onboarding

Immediate Onboarding

The moment a deal is closed, Planhat can auto-create projects and tasks to complete handover, notify stakeholders and deploy collaborative customer Portals tailored to the specific customer profile.

Trusted by Industry Leaders

Trusted by Industry Leaders

Trusted by Industry Leaders

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Recognized as a world-leader by

Planhat is built to keep your data safe. We put privacy and security front and centre, so you don’t have to.

Know them. Grow them.

Recognized as a world-leader by

Planhat is built to keep your data safe. We put privacy and security front and centre, so you don’t have to.

Know them. Grow them.

Recognized as a world-leader by

Planhat is built to keep your data safe. We put privacy and security front and centre, so you don’t have to.

Know them. Grow them.