Jakob is a growth and analytics professional with over five years of experience helping companies make sense of the post-sale customer journey. At Planhat, he supports customer success initiatives and leads community engagement efforts. He previously held roles at HubSpot and Statista, where he drove growth strategy and managed major U.S. media partnerships. Passionate about customer-centric strategy, Jakob blends data fluency with operational insight to elevate the customer experience. He holds a degree in Economics from Maastricht University and has passed CFA Level 1.