Marija is Director & Co-Founder at Fractional SaaS, where she partners with early-stage companies to embed world-class customer success leadership at the right moment for growth. Previously, she led EMEA Customer Success at ClickUp, where she built a team that drove over $50M in ARR and consistently exceeded net retention targets. With over a decade of B2B SaaS experience across CS, solution architecture, and implementation, Marija brings a sharp operational lens and deep empathy to every challenge.