Markus is the CEO of Remark-able, where he helps SaaS companies design and operationalize customer success strategies that drive profitable growth. With over 8 years of experience advising CS leaders, he’s built a reputation for cutting through theory to deliver practical, revenue-focused frameworks. Known for his sharp thinking and contrarian takes, Markus also serves as a Customer-Led Growth Advisor to Catalyst Software, contributing to an invite-only network of top CROs, COOs, and CS executives.