Turned siloed data into actionable insights
Turned siloed data into actionable insights
Turned siloed data into actionable insights
Turned siloed data into actionable insights
Leading technology solutions provider
Leading technology solutions provider
Leading technology solutions provider
Industry
IT Services
IT Services
IT Services
Headquarters
United Kingdom
United Kingdom
United Kingdom
Size
+250 People
+250 People
+250 People
Switched
2021
2021
2021
Challenge
In reality, three different departments were in the same team but used different systems and processes. There was no easy way for us to identify what needed to be done.
“To be able to look at our clients' health and get actionable insights based on intelligence rather than just gut feel is incredibly impactful. To then add automations and triggers on top of those insights... this has moved us into the 21st century”
Lisa Milnes
Commercial Client Success Director,
Natilik
“To be able to look at our clients' health and get actionable insights based on intelligence rather than just gut feel is incredibly impactful. To then add automations and triggers on top of those insights... this has moved us into the 21st century”
Lisa Milnes
Commercial Client Success Director,
Natilik
“To be able to look at our clients' health and get actionable insights based on intelligence rather than just gut feel is incredibly impactful. To then add automations and triggers on top of those insights... this has moved us into the 21st century”
Lisa Milnes
Commercial Client Success Director,
Natilik
Solution
Planhat is licensed in a way that makes the tool accessible to all in the business, not just our Client Success Teams, at no additional cost. Being able to look at our clients' health and get actionable insights based on intelligence rather than just gut feel is incredibly impactful. Adding automations and triggers on top of those insights has truly moved us into the 21st century.
Impact
At Natilik, we are on a journey, and having a partner like Planhat that joins us on this journey is fantastic. The relationship we have, the discussions with our CSMs, the Executive Business Reviews (EBRs) where we plan ahead together, the synergy between Natilik and Planhat, and how we create value together—that’s an outstanding part of what Planhat offers.
Resources
Customers
© 2025 Planhat AB
Resources
Customers
© 2025 Planhat AB
Resources
Customers
© 2025 Planhat AB
Resources
Customers
© 2025 Planhat AB