Unlocked positive net revenue retention

Unlocked positive net revenue retention

Unlocked positive net revenue retention

Unlocked positive net revenue retention

Recruitee

Recruitee

The collaborative hiring software that builds winning teams
The collaborative hiring software that builds winning teams
The collaborative hiring software that builds winning teams

Industry

Talent Management
Talent Management
Talent Management

Headquarters

Netherlands
Netherlands
Netherlands

Size

+250 People
+250 People
+250 People

Switched

2019
2019
2019
Challenge

We struggled with a lot of highly manual processes without automation, which meant the team had to spend most of their time carrying out time-intensive, repetitive tasks instead of creating real customer value.

“In just 1 year, Planhat empowered us to increase customer retention by 10% to finally achieve net positive retention”

Jennifer Peters

Director of Customer Success,

Recruitee

“In just 1 year, Planhat empowered us to increase customer retention by 10% to finally achieve net positive retention”

Jennifer Peters

Director of Customer Success,

Recruitee

“In just 1 year, Planhat empowered us to increase customer retention by 10% to finally achieve net positive retention”

Jennifer Peters

Director of Customer Success,

Recruitee

Solution

We love the ability to automate actions and tasks based on customer behaviour. Planhat is very user-friendly and easy to set up, including its integrations. We could get up and running and keep the system up to date within our customer success team without depending on other internal resources.

Impact

Planhat has not only become our one source of truth when it comes to customer information and communication, but also our central repository for every customer touchpoint. In just 1 year, Planhat empowered us to increase customer retention by 10% to finally achieve net positive retention.