Planhat uses Webhooks to listen to Aircall's "call ended" event. Specifically, Planhat will receive context including the call timestamp and duration, as well as a link to related recordings. Planhat will automatically associate calls with both the correct team member and end user, storing them as Conversations (Logged Activities) in Planhat. To make a call in one click from Planhat, you'll need Aircall's desktop application and, for an enhanced experience, the Google Chrome Extension.
![](data:image/svg+xml,<svg display="block" role="presentation" viewBox="0 0 36 36" xmlns="http://www.w3.org/2000/svg"><g d="M 0 36.01 L 0 0 L 36 0 L 36 36.01 Z M 17.08 0.028 C 15.571 0.107 14.036 0.385 12.594 0.835 C 12.144 0.978 11.427 1.233 11.239 1.316 C 11.168 1.346 10.909 1.458 10.661 1.567 C 10.012 1.849 9.475 2.134 8.371 2.791 C 8.3 2.832 8.202 2.9 8.154 2.941 C 8.105 2.979 8.007 3.046 7.936 3.084 C 7.444 3.358 5.736 4.758 5.789 4.844 C 5.8 4.867 5.793 4.871 5.77 4.856 C 5.721 4.826 5.267 5.242 5.297 5.291 C 5.308 5.31 5.297 5.317 5.267 5.314 C 5.241 5.306 5.222 5.325 5.226 5.347 C 5.233 5.374 5.222 5.392 5.203 5.385 C 5.139 5.37 4.287 6.316 3.784 6.965 C 2.125 9.086 0.909 11.714 0.376 14.338 C -0.326 17.772 -0.041 21.278 1.198 24.473 C 1.434 25.085 1.498 25.223 1.81 25.892 C 2.256 26.83 2.951 27.952 3.687 28.925 C 4.163 29.551 4.377 29.799 4.422 29.769 C 4.445 29.758 4.449 29.765 4.437 29.788 C 4.396 29.848 5.376 30.895 5.436 30.858 C 5.458 30.847 5.462 30.85 5.451 30.873 C 5.41 30.937 6.389 31.796 7.204 32.412 C 8.154 33.129 9.043 33.669 10.154 34.21 C 13.717 35.944 17.722 36.44 21.678 35.633 C 22.564 35.452 23.371 35.22 24.269 34.889 C 24.937 34.645 26.044 34.15 26.217 34.022 C 26.243 34 26.284 33.981 26.311 33.977 C 26.359 33.97 27.02 33.598 27.403 33.365 C 28.184 32.885 29.032 32.273 29.674 31.714 C 30.297 31.173 30.721 30.76 30.699 30.723 C 30.687 30.704 30.695 30.696 30.717 30.711 C 30.766 30.741 31.656 29.762 32.148 29.131 C 32.654 28.485 32.632 28.512 32.913 28.099 C 34.055 26.41 34.899 24.548 35.417 22.57 C 35.575 21.965 35.744 21.139 35.77 20.854 C 35.781 20.756 35.796 20.663 35.804 20.648 C 35.845 20.584 35.943 19.574 35.98 18.853 C 36.04 17.723 35.961 16.304 35.77 15.13 C 35.646 14.353 35.391 13.234 35.335 13.211 C 35.32 13.204 35.312 13.185 35.323 13.17 C 35.342 13.14 35.106 12.359 34.948 11.928 C 34.452 10.561 33.781 9.225 33.004 8.061 C 32.606 7.461 32.485 7.307 32.444 7.337 C 32.418 7.348 32.414 7.341 32.429 7.314 C 32.474 7.243 31.799 6.406 31.01 5.569 C 30.601 5.133 29.839 4.428 29.392 4.071 C 29.269 3.973 29.051 3.801 28.904 3.684 C 28.146 3.084 26.757 2.228 25.819 1.785 C 25.151 1.473 25.008 1.413 24.955 1.436 C 24.925 1.443 24.91 1.44 24.922 1.425 C 24.94 1.391 24.764 1.312 24.231 1.113 C 22.467 0.464 20.744 0.122 18.769 0.028 C 17.951 -0.009 17.857 -0.009 17.08 0.028 Z M 16.033 5.726 C 17.41 6.203 18.698 8.572 20.128 13.242 C 20.263 13.688 20.62 14.931 20.875 15.858 L 21.022 16.387 L 21.622 16.41 C 21.952 16.421 22.857 16.447 23.63 16.47 C 26.333 16.545 27.399 16.59 29.467 16.718 C 30.672 16.789 30.826 16.841 31.01 17.236 C 31.138 17.51 31.13 17.72 30.98 17.971 C 30.883 18.129 30.811 18.2 30.669 18.272 L 30.481 18.365 L 28.491 18.388 C 27.399 18.403 25.395 18.414 24.036 18.418 L 21.573 18.422 L 21.641 18.733 C 21.727 19.124 22.647 22.776 22.786 23.272 C 22.85 23.493 22.906 23.628 22.928 23.613 C 22.951 23.602 22.955 23.609 22.94 23.632 C 22.857 23.763 23.754 25.967 23.889 25.967 C 23.904 25.967 23.919 25.989 23.919 26.016 C 23.919 26.113 24.242 26.571 24.441 26.751 C 24.666 26.958 24.82 27.018 25.121 27.018 C 25.665 27.018 26.164 26.549 26.615 25.614 C 26.772 25.284 27.151 24.326 27.17 24.206 C 27.174 24.172 27.193 24.127 27.208 24.105 C 27.219 24.082 27.287 23.921 27.35 23.748 C 27.587 23.106 28 21.984 28.289 21.181 C 28.454 20.73 28.615 20.329 28.649 20.287 C 28.743 20.186 28.961 20.212 29.032 20.34 C 29.085 20.43 29.066 20.528 28.773 21.691 C 28.019 24.724 27.737 25.618 27.211 26.714 C 26.847 27.476 26.525 27.956 26.097 28.377 C 25.233 29.229 24.13 29.349 23.326 28.681 C 22.561 28.043 21.922 26.864 21.142 24.653 C 20.913 24.007 20.571 22.964 20.53 22.802 C 20.519 22.746 20.496 22.701 20.481 22.701 C 20.466 22.701 20.455 22.671 20.455 22.633 C 20.451 22.6 20.29 22.003 20.091 21.312 C 19.779 20.224 19.655 19.762 19.362 18.636 L 19.306 18.422 L 15.244 18.422 L 11.187 18.422 L 10.95 19.184 C 9.595 23.519 9.576 23.583 9.479 23.707 C 9.227 24.015 8.766 24.041 8.491 23.76 C 8.42 23.684 8.341 23.553 8.319 23.467 C 8.278 23.305 8.259 23.41 8.747 20.768 C 8.882 20.017 9.058 19.101 9.145 18.677 C 9.182 18.478 9.216 18.305 9.216 18.287 C 9.216 18.272 8.428 18.272 7.467 18.287 C 5.443 18.32 5.428 18.317 5.124 18.009 C 4.918 17.802 4.824 17.618 4.798 17.356 C 4.753 16.92 4.997 16.5 5.41 16.297 L 5.616 16.196 L 7.666 16.211 L 9.715 16.226 L 9.948 15.344 C 10.241 14.24 10.477 13.407 10.68 12.754 C 10.77 12.476 10.841 12.221 10.845 12.19 C 10.845 12.16 10.86 12.127 10.871 12.115 C 10.883 12.104 10.946 11.939 11.014 11.748 C 11.832 9.345 12.797 7.494 13.709 6.579 C 13.897 6.387 14.141 6.173 14.242 6.106 C 14.347 6.038 14.434 5.97 14.434 5.952 C 14.434 5.937 14.445 5.925 14.464 5.929 C 14.479 5.933 14.55 5.907 14.621 5.865 C 14.997 5.663 15.661 5.599 16.033 5.726 Z M 15.263 7.772 C 15.196 7.798 15.117 7.851 15.087 7.892 C 15.057 7.93 15.034 7.949 15.034 7.934 C 15.034 7.919 14.959 7.997 14.865 8.11 C 14.772 8.226 14.697 8.335 14.697 8.358 C 14.697 8.38 14.678 8.399 14.659 8.399 C 14.591 8.399 13.818 9.675 13.829 9.769 C 13.833 9.78 13.784 9.885 13.724 10.006 C 13.236 10.982 12.309 13.733 11.787 15.775 L 11.66 16.263 L 11.761 16.271 C 11.99 16.289 18.724 16.361 18.739 16.346 C 18.747 16.334 18.709 16.162 18.657 15.959 C 18.409 15.032 18.015 13.628 17.868 13.129 C 17.842 13.035 17.756 12.75 17.681 12.491 C 17.606 12.232 17.527 12.014 17.508 12.01 C 17.489 12.003 17.482 11.984 17.493 11.969 C 17.508 11.943 17.054 10.55 16.859 10.013 C 16.633 9.409 16.408 8.891 16.374 8.913 C 16.352 8.925 16.348 8.917 16.363 8.891 C 16.389 8.849 16.164 8.369 15.984 8.08 C 15.793 7.776 15.541 7.671 15.263 7.772 Z" fill="transparent" height="36.00958558960092px" id="OKg_CXriY" transform="translate(0 0)" width="36.00006112171832px"><path d="M 0 36.01 L 0 0 L 36 0 L 36 36.01 Z" fill="transparent" height="36.0095px" id="eXzP03nkJ" transform="translate(0 0)" width="36px"/><path d="M 17.08 0.028 C 15.571 0.107 14.036 0.385 12.594 0.835 C 12.144 0.978 11.427 1.233 11.239 1.316 C 11.168 1.346 10.909 1.458 10.661 1.567 C 10.012 1.849 9.475 2.134 8.371 2.791 C 8.3 2.832 8.202 2.9 8.154 2.941 C 8.105 2.979 8.007 3.046 7.936 3.084 C 7.444 3.358 5.736 4.758 5.789 4.844 C 5.8 4.867 5.793 4.87 5.77 4.855 C 5.721 4.825 5.267 5.242 5.297 5.291 C 5.308 5.31 5.297 5.317 5.267 5.313 C 5.241 5.306 5.222 5.325 5.226 5.347 C 5.233 5.373 5.222 5.392 5.203 5.385 C 5.139 5.37 4.287 6.316 3.784 6.965 C 2.125 9.086 0.909 11.714 0.376 14.337 C -0.326 17.772 -0.041 21.278 1.198 24.473 C 1.434 25.084 1.498 25.223 1.81 25.891 C 2.256 26.83 2.951 27.952 3.687 28.925 C 4.163 29.551 4.377 29.799 4.422 29.769 C 4.445 29.758 4.449 29.765 4.437 29.788 C 4.396 29.848 5.376 30.895 5.436 30.858 C 5.458 30.846 5.462 30.85 5.451 30.873 C 5.41 30.937 6.389 31.796 7.204 32.412 C 8.154 33.129 9.043 33.669 10.154 34.21 C 13.717 35.944 17.722 36.44 21.678 35.632 C 22.564 35.452 23.371 35.22 24.269 34.889 C 24.937 34.645 26.044 34.15 26.217 34.022 C 26.243 34 26.284 33.981 26.311 33.977 C 26.359 33.97 27.02 33.598 27.403 33.365 C 28.184 32.885 29.032 32.273 29.674 31.714 C 30.297 31.173 30.721 30.76 30.699 30.723 C 30.687 30.704 30.695 30.696 30.717 30.711 C 30.766 30.741 31.656 29.762 32.148 29.131 C 32.654 28.485 32.632 28.512 32.913 28.099 C 34.055 26.41 34.899 24.548 35.417 22.569 C 35.575 21.965 35.744 21.139 35.77 20.854 C 35.781 20.756 35.796 20.663 35.804 20.647 C 35.845 20.584 35.943 19.574 35.98 18.853 C 36.04 17.723 35.961 16.304 35.77 15.129 C 35.646 14.352 35.391 13.234 35.335 13.211 C 35.32 13.204 35.312 13.185 35.323 13.17 C 35.342 13.14 35.106 12.359 34.948 11.928 C 34.452 10.561 33.781 9.225 33.004 8.061 C 32.606 7.461 32.485 7.307 32.444 7.337 C 32.418 7.348 32.414 7.34 32.429 7.314 C 32.474 7.243 31.799 6.406 31.01 5.569 C 30.601 5.133 29.839 4.428 29.392 4.071 C 29.269 3.973 29.051 3.801 28.904 3.684 C 28.146 3.084 26.757 2.228 25.819 1.785 C 25.151 1.473 25.008 1.413 24.955 1.436 C 24.925 1.443 24.91 1.44 24.922 1.425 C 24.94 1.391 24.764 1.312 24.231 1.113 C 22.467 0.464 20.744 0.122 18.769 0.028 C 17.951 -0.009 17.857 -0.009 17.08 0.028 Z M 16.033 5.726 C 17.41 6.203 18.698 8.572 20.128 13.241 C 20.263 13.688 20.62 14.931 20.875 15.858 L 21.022 16.387 L 21.622 16.409 C 21.952 16.421 22.857 16.447 23.63 16.47 C 26.333 16.545 27.399 16.59 29.467 16.717 C 30.672 16.789 30.826 16.841 31.01 17.235 C 31.138 17.509 31.13 17.72 30.98 17.971 C 30.883 18.129 30.811 18.2 30.669 18.271 L 30.481 18.365 L 28.491 18.388 C 27.399 18.403 25.395 18.414 24.036 18.418 L 21.573 18.422 L 21.641 18.733 C 21.727 19.123 22.647 22.776 22.786 23.271 C 22.85 23.493 22.906 23.628 22.928 23.613 C 22.951 23.602 22.955 23.609 22.94 23.632 C 22.857 23.763 23.754 25.967 23.889 25.967 C 23.904 25.967 23.919 25.989 23.919 26.015 C 23.919 26.113 24.242 26.571 24.441 26.751 C 24.666 26.958 24.82 27.018 25.121 27.018 C 25.665 27.018 26.164 26.548 26.615 25.614 C 26.772 25.283 27.151 24.326 27.17 24.206 C 27.174 24.172 27.193 24.127 27.208 24.105 C 27.219 24.082 27.287 23.921 27.35 23.748 C 27.587 23.106 28 21.984 28.289 21.181 C 28.454 20.73 28.615 20.328 28.649 20.287 C 28.743 20.186 28.961 20.212 29.032 20.34 C 29.085 20.43 29.066 20.527 28.773 21.691 C 28.019 24.724 27.737 25.617 27.211 26.714 C 26.847 27.476 26.525 27.956 26.097 28.376 C 25.233 29.229 24.13 29.349 23.326 28.681 C 22.561 28.042 21.922 26.864 21.142 24.653 C 20.913 24.007 20.571 22.964 20.53 22.802 C 20.519 22.746 20.496 22.701 20.481 22.701 C 20.466 22.701 20.455 22.671 20.455 22.633 C 20.451 22.599 20.29 22.003 20.091 21.312 C 19.779 20.223 19.655 19.762 19.362 18.635 L 19.306 18.422 L 15.244 18.422 L 11.187 18.422 L 10.95 19.184 C 9.595 23.519 9.576 23.583 9.479 23.707 C 9.227 24.015 8.766 24.041 8.491 23.759 C 8.42 23.684 8.341 23.553 8.319 23.467 C 8.278 23.305 8.259 23.41 8.747 20.768 C 8.882 20.017 9.058 19.101 9.145 18.677 C 9.182 18.478 9.216 18.305 9.216 18.286 C 9.216 18.271 8.428 18.271 7.467 18.286 C 5.443 18.32 5.428 18.316 5.124 18.009 C 4.918 17.802 4.824 17.618 4.798 17.355 C 4.753 16.92 4.997 16.5 5.41 16.297 L 5.616 16.196 L 7.666 16.211 L 9.715 16.226 L 9.948 15.343 C 10.241 14.24 10.477 13.406 10.68 12.753 C 10.77 12.476 10.841 12.22 10.845 12.19 C 10.845 12.16 10.86 12.126 10.871 12.115 C 10.883 12.104 10.946 11.939 11.014 11.747 C 11.832 9.345 12.797 7.494 13.709 6.578 C 13.897 6.387 14.141 6.173 14.242 6.105 C 14.347 6.038 14.434 5.97 14.434 5.952 C 14.434 5.937 14.445 5.925 14.464 5.929 C 14.479 5.933 14.55 5.907 14.621 5.865 C 14.997 5.663 15.661 5.599 16.033 5.726 Z" fill="rgb(48, 128, 194)" height="36.009482584603845px" id="YbF5nI1Hm" transform="translate(0 0)" width="35.99998655607754px"/><path d="M 3.604 0.037 C 3.536 0.064 3.457 0.116 3.427 0.158 C 3.397 0.195 3.375 0.214 3.375 0.199 C 3.375 0.184 3.299 0.263 3.206 0.375 C 3.112 0.492 3.037 0.6 3.037 0.623 C 3.037 0.646 3.018 0.664 2.999 0.664 C 2.932 0.664 2.158 1.941 2.17 2.034 C 2.173 2.046 2.125 2.151 2.064 2.271 C 1.576 3.247 0.649 5.998 0.128 8.04 L 0 8.528 L 0.101 8.536 C 0.33 8.555 7.064 8.626 7.08 8.611 C 7.087 8.6 7.049 8.427 6.997 8.224 C 6.749 7.297 6.355 5.893 6.209 5.394 C 6.182 5.3 6.096 5.015 6.021 4.756 C 5.946 4.497 5.867 4.279 5.848 4.275 C 5.83 4.268 5.822 4.249 5.833 4.234 C 5.848 4.208 5.394 2.815 5.199 2.278 C 4.974 1.674 4.748 1.156 4.715 1.179 C 4.692 1.19 4.688 1.182 4.703 1.156 C 4.73 1.115 4.505 0.634 4.324 0.345 C 4.133 0.041 3.881 -0.064 3.604 0.037 Z" fill="rgb(48, 128, 194)" height="8.613055056933696px" id="TBZ3UZ9sK" transform="translate(11.66 7.735)" width="7.080553550297374px"/></g></svg>)
