Once configured, SlackBot will surface Planhat mentions, notifications and more, both directly to you and to any channel you configure. Slack alerts are fully customizable, so you never miss a beat, whether a decision-maker just opened your email, or a customer's usage dropped unexpectedly. By messaging @planhat in Slack, you can also summon an instant, real-time summary of any clients' headlines: cleanly presenting everything from MRR to renewal date and usage-based KPIs in a single view. This summary is also fully configurable, so Slackbot can prioritise call and email summaries, product usage metrics, renewal context and more.