July 2, 2024

Recognizing Planhat as a leader in Customer Success Software

Christine Nielsen

Editor, Planhat

Planhat has been recognized as a top Customer Success software on G2, a leading hub for software reviews and ratings. Our dedication to providing the most flexible customer success software for customer success professionals has resulted in us receiving these impressive rankings in various categories.

Planhat's G2 rankings are a testament to our relentless commitment to improving the customer journey and driving revenue growth.

Striving for excellence

Our customers have ranked us as a leading provider in the following 9 categories: 

  • Customer success software

  • Customer journey mapping 

  • Client portal 

  • Client onboarding 

  • Subscription revenue management 

  • Data quality

  • Customer revenue optimization

  • Customer data platform 

  • Product analytics 

These rankings reflect Planhat's dynamic approach to customer success. Our robust, feature-rich platform is designed to help businesses retain and grow their customers and establish value-based relationships.

An essential Customer Success Software 

The accolades for Planhat don't stop with these leading category rankings. We are also thrilled to announce that G2 has awarded us the number one spot in regional sub-categories across:

  • Client onboarding

  • Data quality 

  • Client portal 

  • Customer journey mapping 

  • Customer success

  • Subscription revenue management  

This includes Europe, EMEA and the United Kingdom across small-business and mid-market businesses. 

Continuous improvement 

These metrics underscore our commitment to our customers - from understanding needs, to refining our products for even the most complex customer success strategies.

This has led us into Our Next Chapter, where we are excited to introduce a new version of our platform, combining intuitiveness and power

Christine Nielsen

Editor, Planhat

Christine Nielsen is currently leading growth marketing at Planhat. She is responsible for driving brand awareness and identifying opportunities for scale through data-backed thought leadership and campaigns.

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