Unlocked Positive Net Revenue Retention

Unlocked Positive Net Revenue Retention

Unlocked Positive Net Revenue Retention

Unlocked Positive Net Revenue Retention

Recruitee

Recruitee

The collaborative hiring software that builds winning teams

The collaborative hiring software that builds winning teams

Industry

Talent Management

Talent Management

Headquarters

Netherlands

Netherlands

Size

+250 People

+250 People

Switched

2019

2019

Challenge

We struggled with a lot of highly manual processes without automation, which meant the team had to spend most of their time carrying out time-intensive, repetitive tasks instead of creating real customer value.

“In just 1 year, Planhat empowered us to increase customer retention by 10% to finally achieve net positive retention”

Challenge

We struggled with a lot of highly manual processes without automation, which meant the team had to spend most of their time carrying out time-intensive, repetitive tasks instead of creating real customer value.

“In just 1 year, Planhat empowered us to increase customer retention by 10% to finally achieve net positive retention”

Challenge

We struggled with a lot of highly manual processes without automation, which meant the team had to spend most of their time carrying out time-intensive, repetitive tasks instead of creating real customer value.

“In just 1 year, Planhat empowered us to increase customer retention by 10% to finally achieve net positive retention”

Solution

We love the ability to automate actions and tasks based on customer behaviour. Planhat is very user-friendly and easy to set up, including its integrations. We could get up and running and keep the system up to date within our customer success team without depending on other internal resources.

Solution

We love the ability to automate actions and tasks based on customer behaviour. Planhat is very user-friendly and easy to set up, including its integrations. We could get up and running and keep the system up to date within our customer success team without depending on other internal resources.

Solution

We love the ability to automate actions and tasks based on customer behaviour. Planhat is very user-friendly and easy to set up, including its integrations. We could get up and running and keep the system up to date within our customer success team without depending on other internal resources.

Impact

Planhat has not only become our one source of truth when it comes to customer information and communication, but also our central repository for every customer touchpoint. In just 1 year, Planhat empowered us to increase customer retention by 10% to finally achieve net positive retention.

Impact

Planhat has not only become our one source of truth when it comes to customer information and communication, but also our central repository for every customer touchpoint. In just 1 year, Planhat empowered us to increase customer retention by 10% to finally achieve net positive retention.

Impact

Planhat has not only become our one source of truth when it comes to customer information and communication, but also our central repository for every customer touchpoint. In just 1 year, Planhat empowered us to increase customer retention by 10% to finally achieve net positive retention.

Discover our Impact

Discover our Impact

Discover our Impact

An abstract render of a Planhat customer profile, including timeseries data and interaction records from Jira and Salesforce.

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An abstract render of a Planhat customer profile, including timeseries data and interaction records from Jira and Salesforce.

Thought-leading customer-centric content, direct to your inbox every month.

Thought-leading customer-centric content, direct to your inbox every month.

Thought-leading customer-centric content, direct to your inbox every month.