Unlocked Positive Net Revenue Retention

Unlocked Positive Net Revenue Retention

Unlocked Positive Net Revenue Retention

Unlocked Positive Net Revenue Retention

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Recruitee

Recruitee

A collaborative hiring platform that helps recruiting and hiring teams manage jobs, candidates, and interviews in one shared workspace.

A collaborative hiring platform that helps recruiting and hiring teams manage jobs, candidates, and interviews in one shared workspace.

Industry

SaaS

SaaS

Headquarters

Netherlands

Netherlands

Size

+250 People

+250 People

+250 People

+250 People

Switched

2019

2019

Challenge

We struggled with a lot of highly manual processes without automation, which meant the team had to spend most of their time carrying out time-intensive, repetitive tasks instead of creating real customer value.

“In just 1 year, Planhat empowered us to increase customer retention by 10% to finally achieve net positive retention.”

Challenge

We struggled with a lot of highly manual processes without automation, which meant the team had to spend most of their time carrying out time-intensive, repetitive tasks instead of creating real customer value.

“In just 1 year, Planhat empowered us to increase customer retention by 10% to finally achieve net positive retention.”

Challenge

We struggled with a lot of highly manual processes without automation, which meant the team had to spend most of their time carrying out time-intensive, repetitive tasks instead of creating real customer value.

“In just 1 year, Planhat empowered us to increase customer retention by 10% to finally achieve net positive retention.”

Solution

We love the ability to automate actions and tasks based on customer behaviour. Planhat is very user-friendly and easy to set up, including its integrations. We could get up and running and keep the system up to date within our customer success team without depending on other internal resources.

Solution

We love the ability to automate actions and tasks based on customer behaviour. Planhat is very user-friendly and easy to set up, including its integrations. We could get up and running and keep the system up to date within our customer success team without depending on other internal resources.

Solution

We love the ability to automate actions and tasks based on customer behaviour. Planhat is very user-friendly and easy to set up, including its integrations. We could get up and running and keep the system up to date within our customer success team without depending on other internal resources.

Impact

Planhat has not only become our one source of truth when it comes to customer information and communication, but also our central repository for every customer touchpoint. In just 1 year, Planhat empowered us to increase customer retention by 10% to finally achieve net positive retention.

Impact

Planhat has not only become our one source of truth when it comes to customer information and communication, but also our central repository for every customer touchpoint. In just 1 year, Planhat empowered us to increase customer retention by 10% to finally achieve net positive retention.

Impact

Planhat has not only become our one source of truth when it comes to customer information and communication, but also our central repository for every customer touchpoint. In just 1 year, Planhat empowered us to increase customer retention by 10% to finally achieve net positive retention.

Planhat

Recognized as a world-leader by

Planhat is built to keep your data safe. We put privacy and security front and centre, so you don’t have to.

Know them. Grow them.

Recognized as a world-leader by

Planhat is built to keep your data safe. We put privacy and security front and centre, so you don’t have to.

Know them. Grow them.

Recognized as a world-leader by

Planhat is built to keep your data safe. We put privacy and security front and centre, so you don’t have to.

Know them. Grow them.

Recognized as a world-leader by

Planhat is built to keep your data safe. We put privacy and security front and centre, so you don’t have to.

Know them. Grow them.