Daphne is a global customer success executive with over 10 years of experience building retention and growth systems for B2B SaaS. At HubSpot, she serves as Global Director of Customer Success for Strategic Accounts, where she leads initiatives to drive value and deepen relationships across the company’s largest customers. She has scaled CS teams through multiple leadership roles at HubSpot, and also advises early-stage companies on growth and customer strategy. Daphne brings a unique blend of enterprise focus, operational scale, and customer-centric thinking to every stage of the post-sales journey.