A Highly Customizable Platform
A Highly Customizable Platform
A Highly Customizable Platform
In a series of interviews, real estate intelligence disruptor OnsiteIQ's Vice President of Customer Success and Customer Operations Lead share how Planhat has impacted on the business.
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Flexible by design
Tess Okonek — With Planhat, the amount of customization that we can do is unbelievable. I think we're still just tapping our, we are trying to dig deeper into it, but it's allowed us to be incredibly configurable.
It's been able to align with our business needs. Which, like I said, are very, very unique, so it's allowed us to really just be equipped with the right information and be able to feel that our finance team can actually trust the data that we have.
“With Planhat, the amount of customization that we can do is unbelievable.”
Tess Okonek
Director of Customer Experience
OnSiteIQ
Flexible by design
Tess Okonek — With Planhat, the amount of customization that we can do is unbelievable. I think we're still just tapping our, we are trying to dig deeper into it, but it's allowed us to be incredibly configurable.
It's been able to align with our business needs. Which, like I said, are very, very unique, so it's allowed us to really just be equipped with the right information and be able to feel that our finance team can actually trust the data that we have.
“With Planhat, the amount of customization that we can do is unbelievable.”
Tess Okonek
Director of Customer Experience
OnSiteIQ
Flexible by design
Tess Okonek — With Planhat, the amount of customization that we can do is unbelievable. I think we're still just tapping our, we are trying to dig deeper into it, but it's allowed us to be incredibly configurable.
It's been able to align with our business needs. Which, like I said, are very, very unique, so it's allowed us to really just be equipped with the right information and be able to feel that our finance team can actually trust the data that we have.
“With Planhat, the amount of customization that we can do is unbelievable.”
Tess Okonek
Director of Customer Experience
OnSiteIQ
Tess Okonek
Director of Customer Experience
OnSiteIQ
Tess is Director of Customer Experience at OnsiteIQ, where she brings over five years of progressive customer success and operations experience. Known for driving strategic growth across mid-market and enterprise segments, she has led teams through multiple roles at OnsiteIQ, including Customer Operations Lead and Manager. Prior to that, she advanced rapidly at Procore Technologies, developing deep expertise in customer lifecycle management. Tess is a collaborative, people-first leader with a proven ability to scale programs and deliver impact across functions.
Features
Processes
Features
Processes
OnsiteIQ
Sovereign Sentinel
Discover how Planhat empowers Telia Cygate, Sweden's sovereign network security leader, to scale an exceptional customer experience to all their customers at all times.
Sovereign Sentinel
Discover how Planhat empowers Telia Cygate, Sweden's sovereign network security leader, to scale an exceptional customer experience to all their customers at all times.
Sovereign Sentinel
Discover how Planhat empowers Telia Cygate, Sweden's sovereign network security leader, to scale an exceptional customer experience to all their customers at all times.
