Track product issues and feature requests from your customers. Prioritize issues, tag customers to product issues, feed issues into your development lifecycle, and track the development status. Visualize your product roadmap based on feature requests directly from your customers. Use Planhat align your product roadmap to customer needs!
Use Planhat’s powerful Intelligence capabilities to visualize your customer requests and product needs against the importance to your business. Tailor dashboards to your priorities and processes. Bring your product roadmap one step closer to what customers need.
Push feature ideas and requests directly to Jira for pick-up and delivery by your developers. With our two-way integration, Planhat users are also, in Planhat, able to follow the progress of issues that have been pushed into Jira.Learn More
Not only can your customer success managers feed customer feedback to your product teams. Planhat will also alert customer success managers when issues are complete, and help them give the good news to eager customers, in time.