Measure customer experience to drive business growth

Customise surveys and send them by email or in-app. Capture real-time feedback and insights from your customers. Drive action.


Net promoter score

Customize your NPS survey. Build campaigns and decide when, how often and which users receive the survey. Customize thank you messages based on score and send reminders to your users that did not respond.


Insights that trigger actions

Planhat survey responses are easy to find, analyze and take action on. Use customer intelligence for time series survey analysis. Survey replies can be found throughout the platform and you can with a few clicks create actions for your team to follow.


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