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Discover how to calculate your net revenue retention, what factors impact your rate, and what you can do to proactively improve your revenue retention.
To increase your net dollar retention (NDR), you need to have a customer-centric approach. Check out these tips to help you cross that 100% NDR threshold.
Net revenue retention is the gold standard for comprehensive customer success metrics. It examines all the actions of your existing customers.
Net revenue retention is more than an indicator of your company’s financial health, it measures the health of relationships with customers, too.
Both Gross and Net Revenue Retention are important metrics for Customer Success Teams in SaaS organizations, but they vary slightly.
An in-depth overview of the differences between gross and net revenue retention, including calculation formulas and best practices for mitigating churn
Improving net revenue retention is mission critical to SaaS companies trying to get an edge on their competitors.
For SaaS companies, net revenue retention — also called net dollar retention—can help provide insight into how to engage customers and grow revenue.
In G2 Summer Report 2022 Planhat has been named a leader in five categories: Customer Data Platform, Client Onboarding Software, Customer Success Software, Client Portal and Customer Revenue Optimization.
Gurprem Sagoo, Planhat, has been awarded The Customer Success Manager of the year