Blogs
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October 20, 2022
7 min read
RFP for Customer Success Software: Best practices 2023
Create an RFP for Customer Success Software - or download our template
October 4, 2022
3 min read
Raha Nyqvist: A Conversation on Pioneering Women in Customer Success
Meet Raha Nyqvist, founder of 'Women in Customer Success', industry leader, and Customer Success visionary.
September 22, 2022
6 min read
G2 Fall Report: Planhat helps grow your revenue
In G2 Fall Report 2022 Planhat has been named a leader in six categories: Customer Data Platform, Client Onboarding Software, Customer Success Software, Client Portal, Customer Revenue Optimization, and Subscription Revenue Management.
September 15, 2022
5 min read
What Is Good Gross Revenue Retention?
Learn how to measure your business’s success and what to strive for to have success.
September 15, 2022
4 min read
What Is a Good Net Dollar Retention Benchmark
Learn what a good benchmark for net dollar retention is for your SaaS business, and why these types of metrics are important.
September 15, 2022
6 min read
Why is Net Dollar Retention Important
Net dollar retention measures both a company’s ability to retain customers and keep them engaged.
September 15, 2022
5 min read
How do you calculate Net Revenue Retention
Learn how you calculate net revenue retention and see examples
September 15, 2022
5 min read
What Is the Average Customer Retention Rate by Industry?
Ideally, every business wants to have at least a 100% customer retention rate.
September 15, 2022
6 min read
What is a good NRR for SaaS?
Net Retention Rate is essential for SaaS businesses to understand their customer successes. Here’s what you should aim for.
September 14, 2022
6 min read
What Is a Good Retention Metric?
What are retention metrics? How do you choose a customer retention metric that is meaningful?
