Customer
Expansion

Drive customer expansion and upselling. Accelerate growth!

Expanding within your customer base is the opposite of churn! Increasing the value of your existing customers is the fastest and easiest way to grow a business and strong net retention figures are the ultimate evidence of a strong business.

In Planhat you can build a custom expansion pipeline, get alerts when customers show expansion-ready behaviour, and include your expansion pipeline in your revenue forecasting, modelling different probabilities of close rates.

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Structure your expansion sales

Structure and drive expansion through Planhat’s complete pipeline management module. Essentially a SaaS pipeline CRM, Opportunities will let your Account Executives focus on what they do best - sell!

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Identify upsales in usage trends

Track and visualise customer usage data in real time. Benchmark your customers’ usage, visualise how engagement changes, be alerted if it does and share it with your customers so they know the value they are getting from your products.

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Drive customer expansion
with Planhat

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