Blogs
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July 13, 2021
13 min read
Multi-Year Deals - The Basics
After researching multi-year deals we’ve found why (and how) SaaS businesses use multi-year deals doesn’t scratch the surface on the value they offer.
May 12, 2021
6 min read
Why I Decided to Join Planhat
For those contemplating a career change, or making the move from “enterprise” to “start up” - here are some of the reasons I made the move and why Planhat is the place for me!
March 8, 2021
6 min read
Introducing Next Generation Automation in Planhat
Next generation automation for Customer Teams to move, access and update data in Planhat
February 28, 2021
3 min read
Metrics and Objects Galore!
We are excited to launch new metrics, including two data objects, Assets and Projects!
December 18, 2020
7 min read
SaaS Customer Onboarding
The onboarding phase is, arguably, the most critical and here is why.
November 25, 2020
5 min read
The power of team alignment when delivering customer success
Three simple ways to ensure that your team is delivering a great experience to your customers.
November 11, 2020
5 min read
Grow your business with customer segmentation
Not all of your customers are going to offer the same value to your company. Here are seven efficient ways to segment your customers.
September 9, 2020
1 min read
How to Ensure Customer Success During an Acquisition
In this guide we look at some of the different challenges that can arise in CS during an acquisition and the best practices to resolve them
July 14, 2020
6 min read
How marketing drives renewals and expansion
We dive deeper into Customer Engagement Marketing, to see how it can be leveraged as a primary driver of success for B2B organizations
May 28, 2020
3 min read
How Retention Drives Growth
Managing the Customer Lifecycle and limiting churn is more important than ever. As sales cycles and new business growth slow down, the value is in your existing customer base.
