Everyone has to start their Customer Success career somewhere. But how do you apply for your first customer success role without having any SaaS experience? And what are some of the transferrable skills you can bring from your previous role?
In this episode, our host Anika Zubair chats with Julie Raeder, Customer Success Coach at Dooly about landing your first role as customer success manager without any SaaS experience.
Julie Raeder is a Customer Success Coach at Dooly, but before entering the CS world, she was a basketball coach and special education school teacher for over five years. Without any SaaS experience, she managed to transfer her skills from teaching children to helping customers. So, what are some of the first things you did when you decided to break into a completely new industry and role?
