Laid Off in CS? Here's What to Do Next.

Laid Off in CS? Here's What to Do Next.

Laid Off in CS? Here's What to Do Next.

Laid Off in CS? Here's What to Do Next.

Carly Agar, Founder and CEO at CarlyAgar discusses landing a customer success job in 2023.

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Apr 18, 2023

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Carly Agar, Founder and CEO at CarlyAgar discusses landing a customer success job in 2023.

On

Apr 18, 2023

Share

Carly Agar, Founder and CEO at CarlyAgar discusses landing a customer success job in 2023.

On

Apr 18, 2023

As the tech industry experiences a wave of layoffs, the job market is flooded with talented professionals seeking their next customer success opportunity. So, what should you do if you have been laid off? And how do you prep for interviews and find the right next company?

In this episode, our host Anika Zubair chats with Carly Agar, Founder and CEO at CarlyAgar about landing a customer success job in 2023.

After spending 10 years in customer success, Carly founded her own business where she leads a team of coaches dedicated to helping people land jobs in the field. She and her team work one-on-one with career changers and experienced CS professionals on everything from resumés, to networking, all the way to interviewing and negotiating offers.

A lot of people are getting laid off currently. So, what is one of the first things you should do when you know your role will be eliminated?

“I would say the very first thing your should do...is to collect as much data as you possibly can. For example...gather any data that will allow you to calculate your performance against KPIs. ”

Carly Agar

Founder and CEO

Carly Agar Training

As the tech industry experiences a wave of layoffs, the job market is flooded with talented professionals seeking their next customer success opportunity. So, what should you do if you have been laid off? And how do you prep for interviews and find the right next company?

In this episode, our host Anika Zubair chats with Carly Agar, Founder and CEO at CarlyAgar about landing a customer success job in 2023.

After spending 10 years in customer success, Carly founded her own business where she leads a team of coaches dedicated to helping people land jobs in the field. She and her team work one-on-one with career changers and experienced CS professionals on everything from resumés, to networking, all the way to interviewing and negotiating offers.

A lot of people are getting laid off currently. So, what is one of the first things you should do when you know your role will be eliminated?

“I would say the very first thing your should do...is to collect as much data as you possibly can. For example...gather any data that will allow you to calculate your performance against KPIs. ”

Carly Agar

Founder and CEO

Carly Agar Training

As the tech industry experiences a wave of layoffs, the job market is flooded with talented professionals seeking their next customer success opportunity. So, what should you do if you have been laid off? And how do you prep for interviews and find the right next company?

In this episode, our host Anika Zubair chats with Carly Agar, Founder and CEO at CarlyAgar about landing a customer success job in 2023.

After spending 10 years in customer success, Carly founded her own business where she leads a team of coaches dedicated to helping people land jobs in the field. She and her team work one-on-one with career changers and experienced CS professionals on everything from resumés, to networking, all the way to interviewing and negotiating offers.

A lot of people are getting laid off currently. So, what is one of the first things you should do when you know your role will be eliminated?

“I would say the very first thing your should do...is to collect as much data as you possibly can. For example...gather any data that will allow you to calculate your performance against KPIs. ”

Carly Agar

Founder and CEO

Carly Agar Training

Today’s job market is tough and there’s no getting around that. But it’s not impossible to get a new job - it just requires a different strategy.

“Two years ago, companies were hiring like crazy. That’s not the reality that we are in right now. Job seeking right now requires something different from you.”

Carly Agar

Founder and CEO

Carly Agar Training

Today’s job market is tough and there’s no getting around that. But it’s not impossible to get a new job - it just requires a different strategy.

“Two years ago, companies were hiring like crazy. That’s not the reality that we are in right now. Job seeking right now requires something different from you.”

Carly Agar

Founder and CEO

Carly Agar Training

Today’s job market is tough and there’s no getting around that. But it’s not impossible to get a new job - it just requires a different strategy.

“Two years ago, companies were hiring like crazy. That’s not the reality that we are in right now. Job seeking right now requires something different from you.”

Carly Agar

Founder and CEO

Carly Agar Training

Listen now to the full conversation with Carly and Anika to learn more about landing a customer success job in 2023.

Listen now to the full conversation with Carly and Anika to learn more about landing a customer success job in 2023.

Listen now to the full conversation with Carly and Anika to learn more about landing a customer success job in 2023.

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An abstract render of a Planhat customer profile, including timeseries data and interaction records from Jira and Salesforce.

Thought-leading customer-centric content, direct to your inbox every month.

Thought-leading customer-centric content, direct to your inbox every month.

Thought-leading customer-centric content, direct to your inbox every month.